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Quest Diagnostics Careers

Senior Technical Writer

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Based on Illinois data

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What they do

A Technical Writer writes product instructions, user manuals or other material that helps to explain complex information or procedures. Writes help information available to customers online, or clear explanations of company policies. Supports internal communication among different technical, engineering and scientific specialists working on a project or product. Creates product documentation, and provides input for improving product design.

$70,350 / year median in Illinois

-12% projected decline

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Job Description

The Lead Technical Product Adoption role drives the successful implementation and integration of new products, features, and technologies for both customers and internal teams. This role develops strategies, collateral, and training materials to maximize user adoption, enhance productivity, and ensure seamless transitions to new solutions. They will partner with stakeholders, business partners, developers, and instructional designers to shape adoption strategies and materials. The ideal candidate has strong technical expertise, excellent communication skills, and a passion for helping others embrace new tools and systems.