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Dassault Systèmes

INTERNSHIP: User Assistance Development

Pay: Not specified
Posted: 5 weeks ago
Location: Waltham, MA (Onsite)
Last Updated: 1 week ago
Hours: Full-Time
Expires: 10/5/2026

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What they do

A Technical Writer writes product instructions, user manuals or other material that helps to explain complex information or procedures. Writes help information available to customers online, or clear explanations of company policies. Supports internal communication among different technical, engineering and scientific specialists working on a project or product. Creates product documentation, and provides input for improving product design.

$81,735 / year median in Massachusetts

-10% projected decline

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Job Description

Role Descriptions & Responsibilities This role is for a User Assistance Technical Writer to support the
SOLIDWORKS
User Assistance team. The team's mission is "to design, develop, and continuously improve user assistance content that is thorough, accurate, engaging, easy-to-find, and relevant so that users can onboard quickly and do their work effectively." The team documents all SOLIDWORKS-branded CAD and related apps, including
SOLIDWORKS
Design, DraftSight, xDesign, and many others. Under the supervision of the User Assistance Development Director, senior managers, and other members of the team, you will:
  • Learn the core principles and techniques of modern technical writing within a fast-paced, global, best-in-class writing team
  • Learn how to use
SOLIDWORKS
apps and the User Assistance team's content creation and management tools
  • Develop new content and incorporate new content written by others into existing documents
  • Review and modify both existing user assistance content and new content developed by the team to improve its quality and impact
  • Contribute to the team's current goal of expanding the visual content (images, animations, videos) in our documentation
  • Contribute to the team's efforts to improve its efficiency and productivity, including but not limited to the adoption of AI/LLM tools in appropriate parts of workflows
  • Bring a fresh perspective to our team and offer ideas for changing what we create and how we work