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Technical Writer
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Based on Maryland data
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What they do
A Technical Writer writes product instructions, user manuals or other material that helps to explain complex information or procedures. Writes help information available to customers online, or clear explanations of company policies. Supports internal communication among different technical, engineering and scientific specialists working on a project or product. Creates product documentation, and provides input for improving product design.
$81,062 / year median in Maryland
-1% projected decline
Job Description
Job Number:
344080 ) Description Who We Are Textron Systems is part of Textron, a $14 billion multi-industry company employing 35,000 talented makers, thinkers, creators and doers worldwide. We make things that fly, hover, zoom and launch. Things that move people. Protect soldiers. Power industries. We serve customers in industries spanning aerospace and defense, specialized vehicles, turf care and fuel systems. This role is in Textron System's Sea Systems business area. Visit TextronSystems.com & Lycoming.com to read more about who we are and the products we make! About This Role Our external and internal customers rely heavily on the content and accuracy of the technical manuals produced by our technical writers. These manuals are critical to the efficiency and safety of the end-user. Technical Writers in the Textron Integrated Product Support Services (IPSS) group are responsible for developing technical manual documentation necessary to install, operate and support complex equipment platforms for a variety of military and commercial customers.Responsibilities:
Analysis of engineering data and drawings for pertinent information. Technical Writers review and conduct analysis of engineering/technical data and drawings to gather pertinent information required for the development of Technical Manuals (TMs) and Interactive Electronic Technical Manuals (IETMs). They also collaborate with the Logistics Product Data (LPD) group and gather required information on procedures to be written based on the task analysis performed. Development of theory of operation, operating instructions, and maintenance instructions for technical manuals. Technical Writers develop publications work products that include: equipment description, theory of operation, operator instructions, troubleshooting procedures, maintenance instructions (remove and replace procedures), wiring list, supporting information, and Repair Parts and Special Tools Lists. Procedure development to be done in MS Word for page base publications and XML using WebX UltraAuthor, Arbortext, or EAGLE Publishing System software for Interactive Electronic Technical Manuals (IETM). The development of illustration graphics is accomplished using NX Computer Aided Design (CAD) and illustration software (Corel). Complete edits for compliance with all applicable specifications, standards, validation, and verification. Coordination of quality-control and production activities required ensuring the accuracy and adequacy of each publication while adhering to established timelines. Technical writers review detailed program requirements with the Lead Writer to complete the publications activities in accordance with the applicable publications plan and applicable specifications. They participate in publications Integrated Product Team (IPT) meetings to gather relevant information to support the publications development process while meeting schedule milestones. Participation in review conferences with internal and external customers. May provide direction to other writers and support personnel who may assist with assigned tasks. Coordination of in-process and final reviews. Technical writers support internal in-process quality reviews, final reviews, and in-process review conferences with customers to monitor status of assigned programs. They support technical manual validation events (performing the written publications procedures for accuracy and adequacy) and incorporate validation comments prior to the customer verification events (customer team performs validated procedures as final quality check before publication of the manual content).Qualifications Qualifications:
- Bachelor's degree in a technical field preferred or minimum 2-4 years equivalent work experience.
- 0 to 2 years of technical writing experience.
- Experience developing installation, operation and maintenance procedures.
- Strong oral and written communication skills.
- Ability to read and understand engineering drawings.
- Must be a self-starter and able to take initiative.
- Ability to gather, analyze and summarize data to develop appropriate actions.
- Ability to interact with other functional groups including Program Management, Systems Engineering, Specialty Engineering, Logistics Provisioning Data (LPD), and Training to ensure all stakeholders are considered throughout the development process.
- Ability to provide program status briefings to internal stakeholders and external customers.
- Able to quickly adapt to change.
- Active Secret Security clearance preferred. Ability to obtain required. Desirable Qualifications
- Experience using technical publications development utility for XML writing such as the WebX UltraAuthor, PTC Windchill Arbortext, or EAGLE Publishing suite.
- Military or technical field service experience.
- Experience developing S1000D and
MIL-STD-40051
compliant technical publications.- Experience working with LPD and Provisioning.
- Product support experience and system knowledge of Unmanned Systems (e.
- Flexible Work Schedules
- Education Assistance
- Career Development & Training Opportunities
- Wellness Program (including Fitness Reimbursement)
- Medical, Dental, Vision & 401(K) with Company Funding
- Paid Parental Leave Are you a Military Veteran?
- $107,000 per year.