Senior Technical Writer

View More Jobs Senior Technical Writer Jersey City, NJ, United States Be the First to Apply Apply Now Job Info Job Identification 213677 Job Category Information Technology Posting Date 05/15/2026, 03:36 PM Locations 570 Washington Blvd, Jersey City, NJ, 07310, US Job Schedule Full time Salary Range Senior Associate-75,000-150,000-USD Featured Opportunities No FLSA Status Exempt Job Description Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve. The Chief Client Office (CCO) is focused on providing a consistent Client Experience across all business lines and geographies, enabling enhanced Client Satisfaction, Revenue Growth and Business Line Success. The CCO function includes Sales, Partners, Relationship Management, Integration, Marketing & Communications and Sales Analytics & Operations.

Pay and Benefits:

Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Pension / Retirement benefits Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee). The Impact you will have in this role: Technical writers at DTCC create documentation and in-product help content that help clients and stakeholders to use DTCC products correctly. They apply detailed knowledge of given DTCC products and information on business line strategies and initiatives along with end user needs to develop documentation solutions that optimize the client experience. Types of deliverables include user guides, On-Line Help, technical specifications, best practices documents, FAQs and more.

Your Primary Responsibilities:

Uses information on end user needs to develop solutions that optimize the client experience; i.e; those that are personalized, innovative, engaging and easy to utilize and navigate Creates documentation and in-product help content that help users to use DTCC products most efficiently, ensuring accuracy and quality of all deliverables and adhering to standards established by DTCC Learning Maintains detailed, updated knowledge of relevant DTCC products, services and designated business line strategies and priorities. Maintains working relationships and uses a consultative approach with Product Management, Sales, RM and other stakeholders and colleagues for information share and to improve client experience Manages a high volume of projects and priorities independently, in close collaboration with multiple stakeholders and other writers. Keeps up-to-date with and applies emerging & current learning/documentation/curation trends as well as best practices Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately

Qualifications:

Minimum of 6 years of related experience Bachelor's degree preferred or equivalent experience Talents Needed for

Success:

Minimum 3 years working in the securities industry preferred The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Apply Now © MapTiler © OpenStreetMap contributors Legend Jobs at a location Group of locations © MapTiler © OpenStreetMap contributors | © Oracle Corporation Terms Legal Notices Use control and scroll to zoom the map Use two fingers to move the map 570 Washington Blvd, Jersey City, NJ, 07310, US Copy to Clipboard Similar Jobs Integration Senior Analyst (US Shift) Manila, Philippines Posted on 04/23/2026 Integration Senior Analyst Treasury Senior Analyst Tampa, FL, United States and 1 more Posted on 05/11/2026 The Treasury Senior Analyst supports all aspects and critical functions performed by Treasury Operations, including the oversight of daily cash and securities transactions for the Clearing and Participants Funds, managing short-term investments, monitoring cash balances, completing bank reconciliations, and processing wires. Integration Senior Analyst (EMEA Shift) Manila, Philippines Posted on 03/24/2026 Client Connectivity Services Senior Analyst Chennai, India Posted on 02/20/2026 Trending he Client Connectivity Services Senior Analyst works in DTCC's Client Connectivity Services team, which is responsible for connecting clients to DTCC to automate the data transfer process via a defined list of transfer protocols and network options, configure data delivery for the selected DTCC products and ensuring data is delivered in full accurately and timely. You will execute routine and complex tasks and will be expected to deliver excellent client experience throughout the client lifecycle See More Jobs