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Tata Consultancy Services Limited

Technical Writer - Standard Work / SOP Authoring

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Based on Ohio data

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What they do

A Technical Writer writes product instructions, user manuals or other material that helps to explain complex information or procedures. Writes help information available to customers online, or clear explanations of company policies. Supports internal communication among different technical, engineering and scientific specialists working on a project or product. Creates product documentation, and provides input for improving product design.

$71,669 / year median in Ohio

-13% projected decline

Explore Career

Job Description

Must Have Technical/Functional Skills
  • Demonstrated experience authoring cybersecurity or IT SOPs, Detailed Job Instructions (DJIs), and standard-work artifacts.
  • Ability to translate technical engineering content into clear and executable instructions for L1 and L2 operators and site personnel.
  • Experience using controlled document templates, version-control conventions, and structured review and approval workflows.
  • Familiarity with OT asset discovery, Nozomi deployment, Zscaler remote access, and CyberArk remote access concepts.
  • Familiarity with physical and logical access, media protection, backup and recovery, and audit-findings remediation documentation.
  • Excellent interviewing, technical editing, information structuring, and stakeholder coordination skills.
  • Good to have: OT, ICS, industrial, manufacturing, aerospace, or regulated-environment experience; document management systems;
CMMC, EASA
Part-IS, NIS2, IEC 62443, and
NIST SP 800-82
awareness; process-flow, checklist, job-aid, and evidence-template creation. Roles & Responsibilities
  • Create SOPs and Detailed Job Instructions for OT Asset Discovery and Inventory Management.
  • Create SOPs and Detailed Job Instructions for Nozomi deployment.
  • Create SOPs and Detailed Job Instructions for Zscaler OT Internal Remote Access Deployment.
  • Create SOPs and Detailed Job Instructions for CyberArk OT External Remote Access Deployment.
  • Create SOPs and Detailed Job Instructions for Physical and Logical Access, Media Protection, and Backup and Recovery.
  • Create Audit Findings Remediation SOPs.
  • Publish the revised OT Policy and Standard and consolidate the SOP library into the document management repository.
  • Ensure all artifacts follow required document templates, version-control conventions, authoring, peer review, OT Cybersecurity approval, and publication workflows.
  • Work with OT Cybersecurity Architects and stakeholders to validate technical accuracy, usability, and approval status.
Generic Managerial Skills, If any Excellent communication, stakeholder coordination, documentation, and ability to work independently across global teams.
Salary Range:
$100,000 - $120,000 a year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage:
Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support:
Maternal & Parental Leaves.
Insurance Options:
Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth:
Commuter Benefits & Certification & Training Reimbursement.
Time Off:
Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance:
Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Benefits

  • Sick Leave
  • 401(k) Plans
  • Bonuses/Stipends
  • Health Insurance