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Technical Writer
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Scorecard
Based on Oregon data
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What they do
A Technical Writer writes product instructions, user manuals or other material that helps to explain complex information or procedures. Writes help information available to customers online, or clear explanations of company policies. Supports internal communication among different technical, engineering and scientific specialists working on a project or product. Creates product documentation, and provides input for improving product design.
$74,349 / year median in Oregon
-11% projected decline
Job Description
RESPONSIBILITIES
SOP creation and documentation of existing processes Subject Matter Expert interviews to gather source material Coordination of system for auditing and updating process documentation Hubspot task descriptive content for new automations Workflow documentation, process resources (cheat sheets, guides, templates) Role-based training guidelines in collaboration with the training department Job description drafts for new roles required by scaling plans Other administrative tasks as assignedTHIS POSITION IS A GOOD FIT IF THE FOLLOWING RESONATES WITH YOU
EXPERIENCE Some basic experience writing fact-based information Ability to work with Google Suite, Asana, and similar programsSKILLS + OTHER ATTRIBUTES
Comfortable writing in a conversational style or demonstrated writing aptitude Ability to explain complex concepts clearly and concisely Able to write coherently with good spelling and grammar Willingness to learn from constructive feedback Self-directed and willing to ask questions Strong communication and organizational skills Critical thinking skills including the ability to identify gaps in information provided by subject matter experts Ability to observe processes and follow lines of inquiry with subject matter experts Ability to juggle multiple priorities and work under pressureNICE TO HAVES
Basic product and industry knowledge Experience working with SOPs and technical information Comfortable with a high degree of collaborationTHIS POSITION IS NOT A GOOD FIT IF YOU'RE
Uncomfortable working independently and taking ownership of your workload Uncomfortable juggling multiple priorities and projects Uncomfortable asking questions and talking with subject matter experts Change averse and prefer to follow set patterns and routines Uncomfortable collaborating with others and prefer to make decisions independentlyJob Type:
Full-time Pay:
$25.00 per hourBenefits:
401(k) Dental insurance Health insurance Paid time off Vision insuranceLicense/Certification:
Driver's License (Required)Work Location:
In personBenefits
- Paid Time Off (PTO)
- 401(k) Plans
- Health Insurance
- Dental Insurance