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natgridProd
Legal Production Analyst
Career Insights for Technical Writer
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Scorecard
Based on Massachusetts data
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What they do
A Technical Writer writes product instructions, user manuals or other material that helps to explain complex information or procedures. Writes help information available to customers online, or clear explanations of company policies. Supports internal communication among different technical, engineering and scientific specialists working on a project or product. Creates product documentation, and provides input for improving product design.
$81,735 / year median in Massachusetts
-10% projected decline
Job Description
About us
Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful, we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business. National Grid is seeking a Legal Production Analyst, who will report to the Assistant General Counsel and Director, NE Regulatory. This role is located in Waltham, MA, with hybrid working.
Job Purpose The Legal Production Analyst is responsible for designing, coordinating, and executing regulatory production workflows across the New England legal team, including filings, discovery, and docket management. The role owns how this work is delivered through structured workflows, digital tools, and AI-enabled processes. This role combines production execution with design and ownership of regulatory workflows, ensuring work is delivered accurately, efficiently, and at scale. It is central to enabling a modern, digitally supported delivery model for the legal function, allowing attorneys to focus on legal judgment and advocacy.
Key Accountabilities Regulatory Production & Workflow Management
Job Purpose The Legal Production Analyst is responsible for designing, coordinating, and executing regulatory production workflows across the New England legal team, including filings, discovery, and docket management. The role owns how this work is delivered through structured workflows, digital tools, and AI-enabled processes. This role combines production execution with design and ownership of regulatory workflows, ensuring work is delivered accurately, efficiently, and at scale. It is central to enabling a modern, digitally supported delivery model for the legal function, allowing attorneys to focus on legal judgment and advocacy.
Key Accountabilities Regulatory Production & Workflow Management
- Coordinate and execute regulatory filings, discovery responses, and docket deliverables across multiple proceedings
- Manage high-volume information requests, including intake, tracking, and compilation of responses
- Maintain filing calendars, deadlines, and submission requirements
- Coordinate inputs across legal, business, and subject matter experts
- Design and manage workflows, templates, and playbooks that support consistent, scalable delivery across the team Digital & Process Enablement
- Use digital tools and AI within regulatory workflows to improve speed, consistency, and quality
- Identify and implement opportunities to automate repetitive or process-driven tasks
- Standardize workflows and reduce reliance on manual work and external support
- Improve processes over time based on experience, feedback, and workload patterns Workload Management, Reporting & Coordination
- Track workload volume across filings, discovery, and active matters
- Monitor timelines and workflow performance to identify bottlenecks
- Support prioritization of work based on deadlines, volume, and business needs
- Provide reporting to improve visibility into workload and delivery
- Serve as a coordination point across legal, business, and external stakeholders and communicate timelines and requirementsQualifications
- Bachelor's degree required; degree in business, law, or related field preferred
- 3+ years of experience in regulatory operations, legal operations, project management, or a high-volume process environment preferred
- Experience in a corporate legal department, law firm, or regulated environment preferred
- Familiarity with regulatory filing processes preferred
- Strong organizational and execution skills in deadline-driven environments
- Ability to manage multiple workflows and stakeholders simultaneously
- High attention to detail and commitment to accuracy and compliance
- Strong analytical mindset with ability to identify issues and improve processes
- Clear communication and coordination skills
- Experience with workflow tools, document management systems, or automation platforms
- Familiarity with AI-enabled tools used in legal or regulatory environments
- Experience improving structured workflows or processes
- Experience using data to support workload managementMore Information #LI-MR1#LI-HYBRID Salary $85k - $95k a year in Waltham, MA National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring.