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CONSUMER PRODUCT PARTNERS LLC

SPECIALIST QUALITY

Career Insights for Technical Writer

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Based on Tennessee data

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What they do

A Technical Writer writes product instructions, user manuals or other material that helps to explain complex information or procedures. Writes help information available to customers online, or clear explanations of company policies. Supports internal communication among different technical, engineering and scientific specialists working on a project or product. Creates product documentation, and provides input for improving product design.

$71,860 / year median in Tennessee

-8% projected decline

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Job Description

Summary :
Essential Duties and Responsibilities:
Answer Technical specification requests, questionnaires and forms. Review QA Master Data and provide weekly report. All other projects as directed such a CARB. Write and complete response for UL or BV unacceptable reports quality related issues within10 business days or within allotted timeframe. Update customer specifications through web portals as requested by sales. Coordinates the retrieval of quality information (surveys, etc…) for the customer. Communicates and coordinates changes requested by customer (component changes or special instructions). Support and conduct Target Inspection process at Distribution Center (DC). Review records or inspect retains on request to support investigations. Projects for QA Director as assigned
Supervisory Responsibilities:
None Competencies:
Must have working knowledge of computer usage including Microsoft Word, Microsoft Excel, Microsoft Access and SAP, and other work processing, database, or spreadsheet programs Works well with computers (ability to create spreadsheets, databases, etc…), Technical writing skills. Ability to analyze data & track trends. Ability to analyze problems utilizing basic tools (pareto charts, root cause analysis, gap analysis, etc…) Requires excellent writing and organizational skills
Certificates, Licenses, Registrations:
None Travel:
Limited Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands:
Standing and walking
  • 30% of time on job; sitting
  • 70% of time on job; climbing stairs and ladders, repeated motion of hands (typing)
  • 30% of time on job; communicate (talking and listening)
  • 75% of time on job; identifying colors
  • 20% of time on job, ability to see.
Ability to bend, stoop, and kneel and the ability to visually track moving objects.
Education Requirements:
Minimum of Associates Degree or college level course work which includes: 1 year of general chemistry, Basic English (English/Composition 101, etc…). Technical Writing course work preferred. Some computer course work preferred. Previous experience can be substituted for education.
Experience Requirements:
A minimum of 5 years of experience in a regulated industry is required. A background in chemistry preferred. Personal computer proficiency required.