DevOps Specialist

About CellCore Biosciences CellCore Biosciences is a practitioner-first health and wellness company delivering high-quality dietary supplements to healthcare providers and their patients. Our technology team operates a growing Shopify-based DTC and B2B ecosystem integrated with Salesforce, SAP Business One, Klaviyo, MuleSoft, Microsoft Fabric, and Power BI. We are scaling rapidly and building the operational infrastructure to support it. The Role This is the most operationally critical technical hire under the CTO. The DevOps Specialist owns the day-to-day execution engine of CellCore's engineering operation — not server infrastructure in the traditional sense, but the people, process, and tooling that govern how work gets planned, prioritized, and shipped. You will be the co-owner of the DevOps Playbook v 4.0 (our backlog management framework built in Wrike), responsible for enforcing stage discipline across a 10-stage intake-to-release pipeline, running weekly grooming with the CTO, and ensuring every committed task reaches production on time and without regressions. ★ You are the operational backbone between the CTO's strategic priorities and what actually ships. Every committed task that enters the pipeline flows through you — from subitem decomposition to sprint sequencing, peer review coordination, release readiness, and post-mortem closure. Core Responsibilities Intake & Backlog Management

• Own stages 1.2 In Review and 1.4 Committed in the DevOps Playbook v4.0 pipeline
• Co-score every task with the CTO using RICE methodology (Reach × Impact ×Confidence / Effort) before commitment
• Classify all changes under the CAB matrix: Standard, Normal, Normal w/ CTO Review, or Emergency
• Decompose committed parent tasks into sprint-sized subitems routed to 2.1 Ready for Sprint, 2.2 Time-Block, or 2.3 Design-Block
• Enforce field completeness gates — no task advances without Priority Tag, RICE Score, CAB Classification, and Business Justification
• Maintain Icebox discipline: flag and manage tasks in 1.5.1-1.5.4 with documented blocker resolution paths Sprint Execution
• Manage the full sprint workflow: Requirements Gathering → Plan → Ready for Sprint → Execute/Build → In Review → Testing → Ready for Release → Released → Done
• Sequence and prioritize the sprint queue by Priority Tag (Now > Next > Later) and RICE Score
• Coordinate engineer assignments and track Guesstimate Hours vs. actual across all active subitems
• Own the 2.5 Delayed folder — enforce Hold status on entry, manage re-prioritization, and escalate tasks aged beyond 60 days
• Conduct technical peer review at stage 2.6 In Review for all Normal and Major CAB changes Release & Deployment
• Own the Ready for Release checklist: deployment notes, rollback procedures, change window scheduling, and stakeholder notification
• Execute production smoke tests post-deployment and confirm error rate stability before marking a task Released
• Maintain rollback snapshots before every grooming session and any high-risk operation (72-hour window enforced)
• Enforce UAT sign-off protocols by change class: self-test for Standard, staging + DevOps sign-off for Normal, full UAT with stakeholder documentation for Major Tooling & Automation
• Configure and maintain Wrike automation rules governing status transitions, folder entry rules, and age escalation alerts
• Maintain and extend the Wrike integration Python client (REST API) for backlog reporting, task operations, and snapshot/rollback capabilities
• Administer Google Tag Manager, Google Analytics (GA4), and Search Console deployments for CellCore and Biocidin Botanicals
• Support Shopify app integrations, CI/CD pipeline health, and platform monitoring across the technology stack Grooming & Process Governance
• Co-facilitate the weekly Monday 60-minute backlog grooming session with the CTO — this is a required, no-skip ceremony
• Prepare pre-grooming snapshots, Wrike stage counts, and pre-meeting flags (unsubitemmed Committed tasks, 30-day Delayed items, new Inbox volume) 10 minutes before each session
• Maintain all DevOps runbooks and stage definition documentation in the it-documents GitHub repo (currently at 15 files, Playbook v4.0)
• Produce weekly health score reports: pipeline stage counts, stale task flags, no-assignee items, and status-integrity issues
• Own the post-mortem process — ensure all Done tasks receive retrospective notes before archival at 30 days What We're Looking For Required
• 3+ years in a DevOps, technical operations, or release engineering role — ideally at a DTC/e-commerce company
• Demonstrated experience owning a structured backlog management system (Wrike, Jira, Linear, or equivalent) with stage-gate discipline
• Hands-on Wrike administration: custom statuses, automation rules, folder hierarchies, and

REST API

integration

• Fluency in RICE scoring, CAB classification, and sprint-based prioritization frameworks
• Python scripting for API operations and workflow automation
• Experience coordinating releases across multiple engineers: peer review, UAT, staging/production deployments, rollback procedures
• Strong documentation instinct — able to write and maintain runbooks, stage definitions, and process guides Strongly Preferred
• Shopify Plus or comparable e-commerce platform experience — understanding of app integrations, theme deploys, and API changes
• Familiarity with Google Tag Manager, GA4, and Search Console from a technical administration perspective
• Experience with Microsoft Entra ID, Autopilot, and MDM device management (BEMO or equivalent)
• Exposure to MuleSoft, SAP Business One, or Salesforce integration environments
• Prior work in a health, wellness, or regulated consumer products company Who You Are
• You are obsessive about process fidelity — a stage that allows incomplete metadata through is a broken stage
• You can run a 60-minute grooming session without the CTO needing to ask about task state — you come with the data
• You flag problems early and document decisions; you do not let tasks silently age
• You are comfortable being the blocker-remover: pinging requesters, escalating stale Icebox items, and making the pipeline move You treat the Playbook as a living document you maintain, not a reference you occasionally consult Compensation & Benefits CellCore offers a competitive compensation package commensurate with experience, including:
• Competitive base salary — range disclosed during initial screen
• Performance-based incentive tied to pipeline health and release velocity metrics
• Comprehensive health, dental, and vision benefits
• Access to CellCore products and practitioner wellness program
• Hybrid work flexibility — Palm Beach Gardens, FL (PGA Blvd office)
• Direct access to and mentorship from the CTO
• Opportunity to own and evolve the DevOps Playbook as the company scales toward the 10-engineer team

Pay:

$115,000.00 - $135,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Vision insurance

Work Location:

In person