Director of First Impressions/Receptionist

Job Overview Are you motivated, people-focused, and excited by opportunity? If you love being the welcoming face of a growing organization, we'd love to meet you. We are currently looking to add a Director of First Impressions to our team. This role is essential to our daily operations and overall culture—you are the first person our clients, agents, and partners meet, and the experience you create sets the tone for everything that follows. In this position, you will greet and assist visitors with professionalism and positivity while supporting the flow of our office. As you grow in the role, you will gain hands-on experience with our internal technology platform and work closely with an established leadership team that is driven, goal-oriented, and collaborative. We're looking for someone who is eager to learn, enjoys helping others, and takes pride in keeping things organized and running smoothly.

Key Responsibilities:

Welcome all clients and guests with a friendly, professional attitude Answer and route incoming phone calls efficiently Coordinate conference room scheduling and assist with training calendars Support agent onboarding and assist with any necessary administrative setup Review incoming transactions for compliance requirements Manage agent mailboxes and general office correspondence Maintain a clean and organized office environment, including shared spaces Complete summer rental data entry tasks Send handwritten notes and assist with client follow-up efforts Provide general administrative support and complete projects as assigned by leadership

Qualifications:

Strong communication and customer service skills Organized, dependable, and comfortable multitasking Willingness to learn new systems and assist team members as needed Office or administrative experience preferred, but not required

Schedule:

Hours are 9:00 AM - 5:00 PM, Sunday through Tuesday . Shifts may vary from 3 or 4 days per week, if needed. If you're looking for a role where you can grow, contribute, and be part of a high-performing team, this could be the opportunity for you.

Pay:

$16.00 - $17.00 per hour

Work Location:

In person