Director of Project Delivery

Director of Project Delivery at SV Executive Search Director of Project Delivery at SV Executive Search in Mayo, Maryland Posted in 3 days ago.

Type:

full-time

Job Description:

We are seeking a Director of Project Delivery for a client in Annapolis, MD to lead a growing project delivery function within a fast-paced IT services environment. This role will be responsible for building a standardized, high-performing delivery organization while overseeing a team of three project managers and technical delivery professionals. This role will be focused on improving delivery consistency, visibility, and scalability. The ideal candidate is a hands-on operator who can balance day-to-day execution with building systems, processes, and structure to support long-term growth. Key Responsibilities Lead client-facing project delivery and implementation efforts, ensuring high-quality, on-time execution Serve as an escalation point for delivery issues, risks, and client impact Build and implement a scalable delivery operating model, including processes, workflows, and governance Drive capacity planning, resource allocation, and utilization management Establish KPIs, reporting, and performance metrics to improve delivery visibility and predictability Oversee client onboarding delivery, ensuring smooth transitions into ongoing managed services Partner cross-functionally with Sales, Engineering, and Customer-facing teams to align delivery with business outcomes Lead and develop a team of three project managers and delivery resources, fostering accountability and continuous improvement What We're Looking For 7+ years in project delivery within an MSP or MSSP 3+ years leading project managers or delivery teams in client-facing, billable services environments Experience owning utilization, delivery margin, or project P&L (preferred) Demonstrated success building or scaling delivery systems, including capacity planning, labor forecasting, and utilization management Strong analytical mindset with the ability to use delivery data to drive operational decisions Hands-on experience with project management tools (e.g., Monday, Asana, ClickUp, Smartsheet, Jira) Technical fluency across cloud infrastructure, Microsoft 365, networking, cybersecurity, and compliance implementations Proven ability to manage multiple concurrent client implementations in fast-paced environments Strong operational leadership skills with the ability to balance hands-on execution and strategic system building Experience in private equity-backed or high-growth organizations Exposure to M&A integration and service normalization Why This Role This role is critical to building a scalable delivery engine that drives: Faster onboarding and revenue realization Improved client experience and retention Greater operational efficiency and margin expansion Given the nature of this search, we will reach out directly to candidates whose backgrounds align most closely with the requirements.