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DIRECTOR OF TICKET SERVICES

Job

National Collegiate Athletic Association

Manhattan, KS (In Person)

Full-Time

Posted 1 week ago (Updated 4 days ago) • Actively hiring

Expires 6/12/2026

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Job Description

K-State Athletics is seeking qualified applicants for a Director of Ticket Services. This person will serve as lead ticket services staff member for men's basketball; assist with ticket services and operations for football, volleyball, women's basketball and other ticketed events; compile and implement pass lists on game days; lead for ticket operations, ordering, and reporting processes for student tickets; liaison to campus partners for reporting, distribution, and payment reconciliations; Paciolan ticketing software setup duties, including but not limited to batch management, e-Venue and Pac io sales management, and ticket scanner software; monitor and manage ticket office windows and inbound phone lines; and ticket distribution, invoicing and renewals. K-State Athletics, a proud member of the Big 12 Conference, invites applications. We are looking for someone who is dependable, passionate about providing excellent customer service, and enjoys working in a fast-paced environment. Our mission is to foster a culture in which our student-athletes have every opportunity to reach their maximum potential academically, athletically, mentally and socially while operating an organization that is anchored by a genuine commitment to K-State, our supporters and each other. For more information on K-State Athletics, please visit http://www.kstatesports.com For information about Manhattan, KS and the University, please visit http://www.k-state.edu/hcs/jobs/ This position is On-site . Applicants must be currently authorized to work in the United States at the time of employment
Minimum Qualifications:
Bachelor's Degree by first day of employment Experience working in a customer service setting Experience in a collegiate athletic ticket office
Preferred Qualifications:
Master's Degree by first day of employment Paciolan ticketing software experience Two years of experience working in an intercollegiate athletics ticket office Knowledge of Big 12 Conference ticket sales rules and regulations
Other Requirements:
Applicants must be currently authorized to work in the United States at the time of employment Must be able to work evenings and weekends as required Must have a strong work ethic This position holds expectations of compliance with all NCAA, Big 12 Conference, Kansas State University and K-State Athletics, Inc. rules and regulations To be considered for the position, please complete the online application and submit/upload a current resume with three professional references and a letter of interest. Screening of applications begins immediately and continues until position is filled.

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