Director PT Financial Svcs

Director PT Financial Svcs

PATIENT FINANCIAL SERVICES

Rock Springs, WY Non-Clinical Regular Full Time, Days Posted 05/13/2026 Req # 3853 MHSC is an equal employment opportunity employer and does not discriminate on the basis of gender, age, race, color, creed, religion, national origin, marital status, sexual orientation, gender identity, mental or physical disability or uniformed services status. MHSC is dedicated to fostering an inclusive environment that recognizes the contributions and supports the advancement of all because an inclusive environment can enhance the quality of healthcare, improve hospital/community relations, and positively affect the health status of society. No candidate will be rejected based on any of the above or any disability that, with reasonable accommodation, does not prevent performance of the essential job duties. MHSC is committed to the "Planetree" methodology of "Person-Centered Care". Person-Centered Care is more than hospitality. It is more than amenities and inviting surroundings. Person-Centered Care is an evidence-based framework for improved patient and family engagement, better clinical outcomes, increased staff retention/ recruitment, and high value care. Person-Centered Care creates workplaces that energize and inspire joy. It places patients and caregivers at the center of the care experience and unites communities around health and wellness. This approach also focuses on supporting the professional and personal aspirations of healthcare professionals who can more effectively care for others when they feel cared for themselves.

JOB SUMMARY

Effectively directs, coordinates, and supervises the workflow and activity of the Patient Financial Services personnel, Receptionist/Operators, Admitting Specialists, and ER Admitting Specialists. Collaborates with other hospital providers of services within the hospital to insure that patients' needs are met in an efficient, friendly, professional manner and that payment for services rendered is received in the timeliest manner possible. Organizes office operations, admitting routines, and communications procedures; coordinates the admitting, billing, and collection activities of the hospital; works to expedite the collection of patient accounts. Interviews, hires and evaluates Patient Financial Services, Communications, and Admitting personnel. Effectively manages the daily operations and resources of the Patient Financial Services, Communications, and Admitting departments. Effectively functions as a liaison among the institutional managers in coordinating interdepartmental program planning, project implementation efforts, and addressing major patient account issues as required; Demonstrates effective planning by ensuring that there is sufficient staff to perform the duties and responsibilities of the Patient Financial Services, Communications, and Admitting departments. Effectively coordinates the patient accounts function with Admitting, Patient Financial Services, Health Information Management, Information Services, and clinical departments. Coordinates and maintains the hospital's Medical Assistance, payment arrangements, and collection programs. Assists in managing the master files in the Affinity computer system and assists to develop procedures and policies; Acts as a role model for hospital employees by presenting oneself in a courteous, efficient, and professional manner at all times. Responsibilities also include coordinating the processing of refunds to individuals and insurance companies for overpaid accounts, generating correspondence to patients in reference to their accounts and medical assistance applications. Must believe in and promote the mission and vision of Memorial Hospital of Sweetwater County.

JOB QUALIFICATIONS

Education:

Bachelor's Degree in Business Management, Administration, or Accounting preferred. Prior supervisory/management experience preferred. Must have experience of hospital billing and collection practices.

Job Knowledge and Skills:

Must have excellent communication, time management, and organization skills. Must have ability to work as a team member and independently. Must have basic computer skills and knowledge of Microsoft Excel. Must be familiar with CPT and ICD-9 coding. Experience in hospital billing required. Should be able to identify, evaluate, and recommend billing and collection related processes to improve registration and collection of hospital accounts. Ability to make necessary recommendation to enlist outside resource consultants when appropriate. MHSC offers a competitive salary and excellent benefits package including health, dental, vision, retirement, & a generous paid time off program. MHSC is an EEO/AA/Drug and Tobacco Free facility. If you have more questions about this position, please feel free to call the Human Resources department at 307.352.8160.