DIRECTOR RISK MANAGEMENT AND QUALITY ASSURANCE

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DIRECTOR RISK MANAGEMENT AND QUALITY ASSURANCE

San Gorgonio Memorial Hospital Banning, CA May 19, 2026 Full Time Administration & Operations Job Description

POSITION SUMMARY

The Director of Risk Management and Quality Assurance reports directly to the CEO and promotes a quality mindset across the hospital. Responsible for Risk Management to minimize potential losses, monitor, and manage risks and liabilities. Responsible for managing all Quality Assurance functions and working with multidisciplinary teams to deliver high quality services organizational wide. Responds to claims of clinical malpractice, addresses patient complaints and complies with federal and state regulations. As the

BETA HEART

lead, responsible for implementation and education of the SGMH associates in relation to

BETA HEART

principles, domains, and Just Culture. Presents results of the SCORE Survey to each department and aggregates the results to the Executive Team.

REQUIREMENTS

:

Education:

Graduate from a school of nursing with either diploma associate degree or B.S.N. Master's Degree preferred.

Licensure:

Current active license in California. CPHRM certification completion required within one year of date of hire or pursuant to time frames required by certifying agency.

Experience:

Experience with MS Word, Excel, Project Management and Analytics software At least three years prior clinical experience in an acute care hospital within the last year. At least one year of management. Other Skills Strong written and verbal communication skills. Analytic skills Collaboration skills Product management skills QA process skills Demonstrated leadership skills including excellent oral and written communication skills. Strong knowledge of healthcare clinical fundamentals, patient safety standards, and performance improvement standards. Strong knowledge of CQI tools and techniques, ability to perform data analytics, and lead performance improvement teams. Computer skills and knowledge of applicable software programs. Ability to work with diverse populations.

PAY / BENEFITS

: •Estimated pay: $150,000 to $190,000 annual base salary based on experience and qualifications (including but not limited to experience, education, certifications, and licensure where applicable). • Benefits may include medical, dental, vision, basic life and AD&D, optional supplemental life (employee, spouse, and/or child coverage), flexible spending accounts (medical and dependent care), 403b retirement with dollar for dollar match up to 5%, paid time off, and more available depending on employment status.

M/F/D/V/SO EOE

Schedule Day Shift Email me jobs like this About San Gorgonio Memorial Hospital Inland Empire Winner of the Top Workplace (

Awarded:

2015, 2016, 2018 & 2019 ) San Gorgonio Memorial Hospital is a 79-bed, non-profit community hospital, with a dedicated team of highly qualified professional staff. We are looking for enthusiastic, energetic, and dedicated healthcare professionals who want to become a part of our team as we grow to meet the needs of our ever-growing community. Take advantage of our competitive salaries and excellent benefits package and see why working at SGMH is the right move to make. We are also the recipients of the Inland Empire's Top Work Places Award presented by the Press-Enterprise. San Gorgonio Memorial Hospital (SGMH) is located between the cities of Banning and Beaumont, which sits astride Interstate 10 between the Inland Empire and the Coachella Valley in the San Gorgonio pass. The cities are a friendly and wholesome place to work and raise a family. There are multiple mountain areas where you can go hiking, fishing, camping and boating, as well as numerous parks and recreational areas for baseball, soccer, swimming and more. The area is experiencing major, smart growth with master-planned communities. The cities have their own airport and transit system and the area is home to Mt. San Jacinto College, recently picked as one of the top 50 community colleges in the nation. Los Angeles is about 75 miles west and Palm Springs is only 20 miles to the east. With its even temperature throughout the year, the Pass area is a wonderful place to live and work. Company Profile