Dispatcher

Overview:

Dispatcher•

Canfield Pay:

$22.00•$27.00 per hour

Schedule:

Monday•Friday |

Full-Time Why Work With Us:

Canfield's leadership team combines the benefits of being a well-run local business with the tools and resources of a strong, growing organization. We put our people first and are committed to their success and professional development. Both our new and long-time customers rely on us to send only the best in the industry to resolve the critical issues affecting their homes.

Responsibilities:

Receive emergency and non-emergency calls and document critical information as needed Knowledgeably prioritize calls based on urgency and importance Monitor field technicians to effectively manage schedules and optimize time utilization Schedule customer appointments using right tech/right call guidelines Perform accurate data entry to track calls, jobs, and customer information

Qualifications:

Previous dispatching experience required Home services industry experience and/or ServiceTitan experience strongly preferred Strong attention to detail and organizational skills Dependable, conscientious team player High standards for honesty, integrity, professionalism, and attitude

Benefits:

Health Coverage:

Employer-paid medical, dental, and vision plan options

Insurance:

Life, AD&D, and long-term disability included; optional short-term and gap coverage

Savings Accounts:

FSA and HSA contribution options

Retirement:

401(k) available upon hire with employer match; Traditional and Roth options

Time Off & Perks:

Paid time off and paid holidays Paid parental leave

Growth and Training Opportunities:

Tuition reimbursement Ongoing training and professional development

Requirements:

Successful completion of pre-employment screening, including assessments, interviews, background checks, and drug screening Canfield is an Equal Opportunity Employer. We encourage applications from candidates of all backgrounds and experiences.