Dispatcher

Dispatcher 3.8 3.8 out of 5 stars 1693 E Northfield Dr, Brownsburg, IN 46112 Full-time Summers Plumbing Heating & Cooling 85 reviews Full-time Job Description

WHY WORK FOR SUMMERS?

Summers Plumbing Heating & Cooling is a continually growing company with tons of opportunity for personal and professional growth! Our team is close-knit and we strive to promote excellence as we interact with our customers. Come grow with us! Qualifications Ability to effectively multitask across multiple CRM platforms, communication systems, and AI-powered tools simultaneously while maintaining accuracy, responsiveness, and attention to detail Maintain regular attendance Have excellent interpersonal communication skills Take responsibility for work Solve problems quickly and creatively Collaborate with the team on a regular basis Manage multiple streams of communication amongst multiple locations Assist in decision making and be regularly required to make decisions for scheduling/dispatching Take initiative Be professional in appearance Have a positive and team-oriented attitude Abide by all company policies and procedures

Preferences:

Service Titan experience ProBook experience Responsibilities Working alongside AI-Powered systems to schedule and assign calls to technicians Work closely with technicians to schedule return calls for customers Work alongside AI-powered system to assign and dispatch calls to appropriate technicians based on skillsets of technicians and location of call in an efficient manner Communicate with customers for scheduling calls and confirming appointments Other duties as assigned About the Company No one likes having to call a plumbing or HVAC repairman. Calling one means something is broken, and you're going to have to pay money to fix it. Now that we have that out of the way, let us tell you about Summers Plumbing Heating & Cooling. Aside from providing exceptional service, we exist to change your mind about calling a repairman. Our friendly, helpful, and honest technicians are here to make your life easier, not harder than it already is. Benefits We offer employees an outstanding compensation package with paid holidays, vacations, health and dental insurance, short and long term disability, 401K with company match, AND we are

EMPLOYEE OWNED!

We are also honored to have made the Best Places to Work inIndiana list this year! $$

COMPETITIVE BASE PAY WITH OPPORTUNITIES FOR GROWTH!

! $$ Skills Preferred Communication Intermediate Problem-solving Intermediate Professionalism Intermediate Decision-making Intermediate Customer service Intermediate Organization Intermediate Multitasking Intermediate Time management Intermediate Adaptability Intermediate Conflict resolution Intermediate Reliability Intermediate Attentive Intermediate Initiative Intermediate Teamwork Intermediate Detail-oriented Intermediate Client-focused Intermediate EEO Policy Statement Summers Plumbing Heating & Cooling is an Equal Opportunity Employer; employment with Summers Plumbing Heating & Cooling is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.