Dispatcher Assist Operations

Job Overview We are seeking a proactive and detail-oriented Dispatcher Assist Operations to join our dynamic logistics team. This is a central coordination role that ensures goods, services, or personnel move efficiently from one point to another. Act as the communication and scheduling hub between drivers, customer service, and customers, ensuring timely, safe, and cost-effective delivery This position offers an exciting opportunity to contribute to a fast-paced environment where communication, data entry, and technical expertise drive success.

Duties Scheduling & Routing :

Plan and assign routes for vehicles or service crews, balancing efficiency, compliance, and customer deadlines

Communication :

Serve as the liaison between drivers, and customer service reps, providing updates on status, delays, and changes

Load Matching :

In logistics, match available loads to drivers or trucks, often.

Problem Solving :

Address delays, traffic, or other disruptions by adjusting routes or schedules in real time.

Record-Keeping :

Maintain logs of driver hours, and delivery statuses for compliance and performance tracking

Customer Service :

Update customers on estimated arrival times and handle inquiries or complaints Experience Prior experience working with transportation management systems is highly preferred. Strong communication and multitasking abilities Organizational skills and attention to detail Proficiency with dispatch software & GPS tracking systems Ability to work under pressure and adapt to changing conditions Experience in dispatching or transportation planning roles Poficiency in data entry tasks with high accuracy. Join us in delivering exceptional logistical support that keeps our business moving efficiently! Are you ready for a carreer where your technical expertise and proactive mindset will make a tangible impact every day?

Pay:

$22.00 - $25.00 per hour

Work Location:

In person