Document Specialist

Document Specialist at HNE Document Specialist at HNE in West Monroe, Louisiana Posted in 1 day ago.

Type:

full-time

Job Description:

Job Overview We are seeking a detail-oriented Documentation Collateral Specialist to support operational and documentation workflows in a fast-paced environment. This role is responsible for handling, tracking, and maintaining sensitive records and materials while ensuring accuracy, compliance, and timely processing. The ideal candidate is highly organized, able to manage multiple priorities, and comfortable working within structured processes and deadlines. Responsibilities Process and complete assigned operational tasks accurately and efficiently Intake, track, organize, and return collateral and related documentation Maintain accurate chain-of-custody records and supporting documentation Assist with document review, redaction, and records management as needed Follow established procedures, templates, and workflow standards Communicate effectively with internal departments and external contacts when appropriate Identify and escalate discrepancies, missing documentation, or processing exceptions Contribute to process improvement initiatives and workflow efficiency QualificationsRequired Strong attention to detail and organizational skills Ability to manage time-sensitive workloads and deadlines Excellent verbal and written communication skills Ability to learn internal systems and operational workflows quickly Strong documentation and recordkeeping abilities Preferred Experience in collateral processing, mortgage servicing, legal operations, financial services, or other regulated environments Familiarity with document handling and compliance-related processes