Driver / Delivery Associate

Crooked Spoon Ice Cream Job Description - Driver /

Delivery Associate Reports To:

OperationsManager Work Shift:

Monday-Friday (normally between 6:00 am and 2:30 pm with possible overtime). Position Overview The Driver / Delivery Associate is the face of Crooked Spoon Ice Cream on the road and at the door. You will be responsible for safely loading, transporting, and delivering our ultra-premium ice cream and various ingredients to grocery and retail accounts, specialty food stores, clients and vendors, and fellow Crooked Spoon locations across the greater Seattle area and beyond, including routes that may involve Washington State ferry crossings and trips to the Bellingham area. This role requires a professional, personable presence with customers and store operators, a clean driving record, and the physical ability and reliability to represent our brand every single delivery. You'll operate a 24-foot box truck with lift gate as well as a cargo van, handling product with care from the moment it leaves the freezer to the moment it arrives in the hands of our partners. If you take pride in doing the job right, enjoy being out in the world rather than behind a desk, and understand that every delivery is also a brand impression, this role is for you.

Position Qualifications:

Loading and Delivery Safely load and unload product at the Poulsbo production facility and at each delivery stop Operate a 24-foot box truck with lift gate and a cargo delivery van on assigned routes Deliver ice cream products and various ingredients to grocery and retail accounts, specialty food stores, clients and vendors, and fellow Crooked Spoon locations Navigate routes throughout the greater Seattle metropolitan area, including ferry crossings and longer-distance regional routes Handle all frozen product with care to maintain cold chain integrity and product quality Ensure deliveries are completed on schedule and in accordance with customer instructions Customer & Account Relations Serve as a professional, friendly, and knowledgeable representative of Crooked Spoon Ice Cream at every stop Build positive relationships with store owners, operators, receiving staff, and buyers Communicate proactively with customers regarding delivery timing, product questions, or any issues that arise Represent the brand with the same care and enthusiasm we put into every pint Order Fulfillment & Inventory Review, pick, and fill sales orders accurately prior to each route departure Perform pre-delivery and post-delivery inventory checks to ensure order accuracy Document deliveries, obtain signatures, and maintain accurate delivery records Communicate inventory discrepancies, short shipments, or damaged product to the Operations Manager promptly Assist with periodic physical inventory counts at the facility as needed Vehicle & Equipment Conduct pre-trip and post-trip vehicle inspections; report any maintenance needs immediately Maintain cleanliness and organization inside the truck and van at all times Operate lift gate safely and in compliance with company procedures Comply with all applicable traffic laws, DOT regulations, and company driving policies Adhere to all ferry boarding procedures and protocols when applicable Qualifications / Skills Clean driving record — required; MVR check will be performed prior to hire Valid Washington State driver's license; CDL not required for this role but a plus Comfortable operating a 24-foot box truck with lift gate and a cargo van Confident driving in dense urban environments (Seattle, surrounding metro) as well as on longer regional routes Experience with or willingness to drive Washington State ferry routes Physically able to lift, carry, and maneuver up to 50 lbs repeatedly throughout the shift Strong attention to detail for order accuracy and inventory documentation Personable, professional, and customer-service oriented — you enjoy interacting with people Reliable, punctual, and self-directed; able to manage a daily route with minimal supervision Basic math and documentation skills for order verification and delivery paperwork Ability to work in temperature-controlled (freezer/refrigerated) environments Education and/or Experience 1-3 years of professional driving, delivery, or route sales experience preferred Experience operating medium-duty trucks (24 ft or similar) preferred Experience in food, beverage, or consumer goods delivery a plus High school diploma or equivalent Background check and motor vehicle record (MVR) check required for all candidates

Job Type:

Full-time Pay:

$22.00 - $26.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Experience:

Route driving: 1 year (Required) Ability to

Commute:

Poulsbo, WA 98370 (Required)

Work Location:

In person