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McHenry County College

Office Assistant - Adult Education

Career Insights for Adult Basic Education / Literacy Instructor

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Based on Illinois data

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What they do

An Adult Basic Education or Literacy Instructor works with adults, including young adults who are out of school, to improve literacy and strengthen basic skills in reading, writing and math. Helps students to learn English or gain a high school diploma or equivalent certificate. Assesses students' educational levels, skills and goals, and differentiates instruction as needed for adults at different levels in one class. May focus on basic skills as needed for a particular occupation, or assist students with developing study skills or job search skills, or help students connect with social services.

$57,662 / year median in Illinois

-0% projected decline

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Job Description

Up to 10 hours per week | Saturdays 8:30am - 12:30pm and evenings, 4-8pm | Flexible schedule to meet departmental needsThis position assists the Adult Education department with administrative support, offering solutions for concerns raised by students, community members, and College employees. The Office Assistant is responsible for providing customer service, helping with the intake and testing process, and other duties that ensure the office runs smoothly. Help students, community members, and College employees on the phone, in-person, via email and virtual web conferencing with general questions Provide support to instructors with technology needs, supplies, and course materials Schedule appointments and call students for enrollment and retention purposes When needed, refer students to other Adult Education office staff Prepare and organize test equipment, materials, forms, and files for testing at MCC Help students with the registration, intake, and orientation process Perform a variety of clerical duties, which may include, but is not limited to: create and maintain digital and paper files, and enter support tickets for IT and/or facilities issues Work collaboratively with others (e.g. colleagues, stakeholders, vendors) to accomplish functions and responsibilities, including providing administrative backup for other departmental administrative support services during breaks, lunches, emergencies, vacations or other unexpected absences Other duties as assigned by the department High School Diploma or equivalent
DESIRED QUALIFICATIONS
Bilingual (English/Spanish, English/Polish, English/Ukrainian, English/Russian)
SKILLS AND SPECIFICATIONS
Ability to effectively use Microsoft Office products and office equipment (fax, copier, etc.) Ability to apply and adhere to all federal, state and College laws, regulations, and policies, including those that speak to student and employee confidentiality requirements, such as FERPA Ability to work and communicate effectively with a wide range of coworkers, applicants, students, community members and vendors Commitment to and respect for diversity, equity, and inclusiveness Commitment to the College's mission, vision, values, and goals Ability to safely hand - push/pull carts up to 40 pounds and lift up to 25 pounds