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Academic Advising
Job
Robert Half
Minneapolis, MN (In Person)
Full-Time
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Job Description
Description We are looking for a dedicated Spanish Bilingual Academic Advising specialist to support learners in a remote setting as they move through their educational programs with confidence and clarity. This contract position with the potential for a permanent role focuses on guiding employees through academic planning, ongoing progress support, and resource coordination while building strong relationships with employer and education partners. The ideal candidate brings a student-centered approach, strong communication skills, and the ability to encourage adult learners as they work toward meaningful academic goals.
MUST BE LOCATED IN PACIFIC STANDARD TIME
MUST BE FLUENT IN SPANISH AND ENGLISH
Responsibilities:
- Guide employees as they enter and progress through their selected education pathways, working closely with advising partners to create a seamless experience.
- Maintain consistent outreach throughout each learner's academic journey using phone, email, and other communication channels to provide timely support.
- Coach participants on setting realistic academic objectives, improving study practices, and organizing their schedules to stay productive.
- Identify academic concerns early and connect learners with tutoring, support services, or other helpful institutional resources.
- Review performance trends, discuss progress with employees, and offer practical feedback to strengthen outcomes.
- Track deadlines, milestones, and program expectations, sending proactive reminders to help learners remain on schedule.
- Lead recurring check-ins to evaluate progress, address barriers, and recognize important accomplishments along the way.
- Create and present educational materials or sessions focused on academic success strategies, study techniques, and time management.
- Build and maintain collaborative relationships with employees, employer representatives, and academic institutions to support long-term success. Requirements
- Bachelor's degree from an accredited institution required; a master's degree is preferred.
- At least 2 years of experience in academic advising, academic coaching, higher education support, or a closely related field.
- Demonstrated success supporting adult learners or other non-traditional student populations is preferred.
- Strong verbal and written communication skills in English, including the ability to conduct business conversations with attention to detail.
- Ability to build trust, listen actively, and provide individualized guidance with empathy and a thoughtful approach.
- Comfort working with computer-based systems and customer support tools, including CRM platforms and related software.