Court Services Division Our Mission:

Advance the efficient and effective operation of the Washington Judicial System. The Administrative Office of the Courts (AOC) is looking for top-performing employees who embody its core values integrity, inclusion, accountability, and teamwork. It is committed to both employee growth and work-life balance. Our diversity and inclusion efforts include embracing different cultures, backgrounds, and perspectives while fostering growth and advancement in the workplace.

POSITION DETAILS

Job # : 2026-60

Status :

Regular, Full-Time Location :

Olympia, Washington Salary :

Range 64: $78,504 - 102,996 per year (DOQ).

Opens :

July 9, 2026

Closes :

July 26, 2026. AOC reserves the right to close the recruitment at any time but no sooner than seven (7) calendar days after posting.

WASHINGTON STATE RESIDENCY AND TELEWORK INFORMATION AOC

requires employees to reside in Washington State. Any exceptions must be approved. If you are invited to an interview and currently reside outside of Washington State, seek more information about residency requirements from the AOC hiring manager for this recruitment. This position requires you to be in the office at least two (2) days per week. In this role, you will: Conducts analyses to define educational goals, learning objectives, system workflows, and appropriate delivery methods. Designs and develops in-person and online training with subject matter experts, including advanced technical and judicial education. Creates and maintains standardized instructional resources such as manuals, exercises, tutorials, presentations, demos, and job aids. Develops release notes, technical documentation, help files, reference guides, and customer-service knowledge base content. Delivers training webinars and instructs judicial staff—virtually and on-site—on software applications, policies, and procedures. Evaluates learning effectiveness, responds to advanced help-desk inquiries, and provides Tier 2 customer support. Collaborates with developers, testers, analysts, liaisons, and product owners to ensure educational content aligns with system functionality and business needs. Performs other duties as required. A combination of education and experience demonstrating a working knowledge and global understanding of education methodology may substitute for education and/or experience requirements. Directly relevant experience will still be considered even if the years of required experience are not met. Bachelor's degree in education or closely related field AND Three (3) years of progressively responsible related experience in the design and delivery of adult education. OR Three (3) years of progressively responsible related experience in the Washington State courts, responsible for training court staff. Must be willing to travel. This position may require periodic travel to support programs in various parts of the state for up to one week at a time.

THE IDEAL APPLICANT WILL ALSO HAVE SOME OR ALL OF THE FOLLOWING EXPERIENCE, EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES

Delivers exceptional customer service, consultation, and educational support while maintaining positive relationships with stakeholders. Designs and delivers effective curriculum and learning experiences using sound adult education principles and accessibility standards. Demonstrates strong technical aptitude, including proficiency with Microsoft 365 tools and the ability to self-learn new technologies. Analyzes complex issues, develops solutions, and independently manages projects from concept through implementation. Sets realistic expectations, meets deadlines, and takes personal responsibility for producing high-quality work. Adapts quickly to change, manages time and resources effectively, and maintains a positive, flexible approach in both independent and team environments. For more information about the position, to review the job description , application submission requirements, supplemental questions, inquire about benefits, or to apply for the position

CLICK HERE TO APPLY!

IMPORTANT

INFORMATION

The workweek may fluctuate depending on workload or agency needs. Overnight travel may be required based on business needs. This position may be overtime eligible. The AOC is an equal opportunity employer and does not discriminate based on gender, pregnancy, race, color, national origin, ancestry, religion, creed, physical, mental or sensory disability (actual or perceived), use of a service animal, marital status, sexual orientation, gender identity or expression, veteran or military status, age, HIV or Hepatitis C status, or any other basis protected by federal or state law. Persons of disability needing assistance in the application process, or those needing this announcement in an alternative format, please contact the AOC Human Resource Office, at (360) 705-5337, or fax (360) 586-4409, or via email to Recruitment@courts.wa.gov . Candidates who are offered a job with AOC must possess work authorization that does not require sponsorship by the employer for a visa now or in the future. AOC complies with the employment eligibility verification requirements of the federal government eligibility verification form I-9. The selected candidate must be able to provide proof of identify and eligibility to work in the United States consistent with the requirements for that form. AOC does not use E-verify; therefore we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov Persons legally authorized to work in the U.S. under federal law, including Deferred Action for Childhood Arrivals recipients, are eligible for employment unless prohibited by other state or federal law.

SPECIAL NOTE

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