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Job Description
FOIA Support Specialist Think Tank, inc. Silver Spring, MD Job Details Contract 8 hours ago Qualifications Optimizing workflow processes Google Sheets Google Docs Google Drive Microsoft Outlook Google Meet Legal discovery Metadata tagging Smartsheet Document quality checks Government records management Process improvement planning Gmail Google Slides Adobe Acrobat Full Job Description
CONTRACT INFORMATION
Agency:
NOAA National Marine Fisheries Service (NMFS), Office of the Assistant Administrator (OAA)
Place of Performance:
Silver Spring, MD (1315 East-West Highway, 20910); telework as authorized
Period of Performance:
07/22/2026 - 07/21/2027 (Base); up to 4 years with options
POSITION OVERVIEW
The FOIA Support Specialist provides administrative, analytical, and records-processing support for
NMFS OAA
Freedom of Information Act (FOIA) activities. Work is performed using Government-approved procedures, templates, and systems. The Specialist does not make final FOIA release determinations or invoke exemptions as a final agency action - all determinations remain with the Government.
KEY RESPONSIBILITIES FOIA
Intake, Tracking, and Case Management:
Review incoming FOIA requests for completeness; identify missing information, scope issues, deadlines, tolling events, and routing considerations for Government review Create and update FOIA case records in Government-approved systems (e.g., FOIA Online, Clearwell, or successor eDiscovery platforms) Maintain a FOIA tracking dashboard with case number, requestor, date received, due date, owner, status, risks, next actions, and target completion dates Monitor case progress and alert the COR before cases approach statutory or internal due dates, backlog risk, or resource bottlenecks
Records Collection, Processing, and Review:
Collect responsive records from SMEs and coordinators and place them in the approved staging area or system of record Import, export, sort, organize, format, de-duplicate, and tag records using Government-approved categories and instructions Perform first-pass review of records for responsiveness, duplicate status, consultation needs, sensitivity indicators, and potential redaction areas for Government review Prepare draft redaction recommendations and draft release packages for Government and OGC review Perform quality control checks on records packages (file format, pagination, search completeness, tagging consistency, redaction integrity, packaging completeness)
Coordination and Communication Support:
Prepare weekly taskers for SMEs including records requested, due dates, instructions, reminders, and status summaries Prepare draft correspondence, status updates, reports, briefings, and response materials for Government review and approval Coordinate administrative package routing with OGC and track OGC comments
FOIA Reporting and Improvement:
Prepare monthly and annual FOIA status reports including caseload, aging, backlog risks, completed actions, and process improvement recommendations Identify recurring bottlenecks and workflow improvement opportunities; propose practical corrective actions for Government consideration Develop or update desk guides, checklists, templates, and written instructions for FOIA record review processes
REQUIRED QUALIFICATIONS
Demonstrated experience supporting FOIA processes including intake, records collection, organization, tagging, de-duplication, first-pass responsiveness review, and redaction support Experience with FOIA Online or comparable FOIA case management systems Proficiency with Adobe Acrobat and Clearwell/eDiscovery tools or comparable platforms Ability to prepare draft redaction recommendations, release packages, and clear written/verbal instructions for record reviewers Experience preparing FOIA status reports and identifying workflow improvement opportunities Strong written and oral communication skills Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook), Google Workspace (Gmail, Drive, Docs, Sheets, Slides, Meet), Adobe Acrobat, and SmartSheet Ability to learn
NOAA/DOC
systems and procedures quickly Must be capable of obtaining and maintaining a suitability/public trust determination (Tier 1 or successor) and all required system access approvals Must identify as a contractor in all written, electronic, and verbal communications per contract requirements
