Results:

Holds self to high standards and pushes through challenges to deliver results.

Customer Centric:

Models, coaches, and inspires an exceptional customer experience. Builds community connections to strengthen the brand.

Builds High Performance Teams:

Builds an engaged, motivated team. Coaches and develops team members. Retains talent and ensures bench strength.

Problem Solving:

Is solution oriented, sees problems as opportunities. Looks beyond the obvious and doesn't stop at the first answers. Keeps the goal in mind and is not easily deterred.

Decision Quality:

Considers options carefully. Balances data and judgment to make sound day-to-day decisions.

Communicates Effectively:

Gives direct, complete, and actionable feedback. Listens intently. Allows ideas to be shared. 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