Training and Development Consultant (Short Term) South Mountain Community College

• 4.4 Phoenix, AZ Job Details Full-time $60,737.36
• $78,958.

77 a year 11 hours ago Benefits Wellness program 403(b) matching 457(b) AD&D insurance Paid holidays Disability insurance Health insurance Dental insurance Tuition reimbursement Paid time off Employee assistance program Vision insurance 403(b) Professional development assistance Loan forgiveness Flexible schedule Life insurance Qualifications AI models Training program design for professional development Knowledge management Google Workspace Committee work Project management experience in education System administration Video tutorial instructional content development Project management experience in technology Automation Data permissions Educational events Communication accessibility accommodations Educational videography Faculty collaboration Enterprise software Spreadsheets Triage Testing and evaluation Operations coordination planning Online learning activities AI tools proficiency Mid-level User training (technical support) Online learning environment experience Databases High school diploma or GED Online learning curriculum development Production systems Machine intelligence Full Job Description Salary Range $60,737.36

• $78,958.77/annually, DOE Grade 116 Work Schedule Monday
• Friday, 8am
• 5pm

Summer Hours:

Monday

• Thursday, 7am-6pm Work Calendar 12 Months Maricopa Summary 10 Colleges.

Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision— creating excellence in education for a better world. We focus on people—not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college. We don't just support our community—we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Campus Statement South Mountain Community College (SMCC) reflects the diversity of the surrounding community, a rich mix of rural, urban, and suburban neighborhoods. Many of our students arrive from Phoenix, Laveen, Tempe, Guadalupe, and the surrounding area to attend classes at the main campus or our offsite facility in Guadalupe; we also offer evening courses in Laveen at Betty Fairfax High School. Of the approximately 5,000 students enrolled at SMCC nearly 70 percent were first-generation college students and 48 percent intended to transfer to a university to further their education. And, with more than 80 percent of these students identifying as a minority, SMCC has been federally designated as a Minority Serving and Hispanic Serving Institution. Our small, personalized classes are offered days, evenings, and online, led by an engaged and accomplished faculty. Career and academic counseling are also available. SMCC is also a Strengths-Based Institution, helping you determine your strengths and then strategize with you to maximize those strengths in your academic and career choices. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at

MCCCD:

Affordable and Comprehensive Benefits Package:

Nationwide Medical, Dental, and Vision Coverage Paid Time Off:

Vacation, Sick Leave, and Personal Time 20 Paid Observed Holidays Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions

Optional Retirement Plans:

403(b), 457(b), Roth 403(b), Roth 457(b) Tuition Reimbursement for employees and dependents

Annual Professional Development Funding Flexible Work Schedules Employee Health & Wellness Programs:

District-Wide Wellness Program with Workshops and Webinars Monthly Health & Wellness Calendar and Newsletter Virta Diabetes Reversal Program and Support Groups Employee Assistance Program (EAP) Sight-On-Site Eye Care Services Pre-Retirement Planning Events Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer) Job Summary The Training Development Consultant serves as the primary operational and technical support role for faculty using Canvas, Learning Tools Interoperability (LTIs), digital content platforms, AI-enabled workflows, and enterprise learning applications. The role requires the ability to translate technical processes into usable training and documentation; support faculty in effective, accessible, and responsible use of instructional technologies, coordinate with college, district, vendor, and other stakeholders; and adapt to rapidly changing technology environments with no training, including artificial intelligence tools and automation workflows. The position works under the direction of the Faculty Director of the Center for Teaching and Learning (CTL). The Faculty Director establishes academic priorities, provides strategic leadership, and makes faculty-development and instructional design decisions. The Training Development Consultant operationalizes those priorities by developing resources, managing systems and workflows, providing technical assistance, and maintaining implementation and participation data. Additional Information This is a short term assignment with a projected end date of June 30, 2027 with renewal based on available funds and the needs of MCCCD. Essential Functions (40%) Canvas, LTI, Systems Administration, and Technical Support

• Provides full technical and operational support for the Learning Management System (LMS), Canvas.

Serves as a college-level Canvas administrator, serves on the LMS Core committee and works with vendor to ensure Canvas is functional, accessible, secure, and appropriate for instructional use. Triages and resolve help desk tickets to provide first-line support and advanced troubleshooting for Canvas, LTIs, accessibility tools, multimedia tools, and related enterprise systems. Supports testing and deployment of Canvas features, LTIs in live environments, testing environments, and data recovery environments. Manages contracts, privacy, security, and accessibility processes for LTIs. (30%) Technical Training, Faculty Consultation, Documentation, and Instructional Technology Support

• Design, develop, coordinate, deliver, and evaluate training materials and events for faculty development that includes workshops, webinars, tutorials, demonstrations, self-paced modules, job aids, guides, etc.

related to Canvas, instructional technology, enterprise applications, AI, accessibility, and online learning. Creates and maintains documentation standards, knowledge base, training repositories, step-by-step tutorials, and instructional videos. Assist faculty with instructional strategies and technologies. Ability to learn new applications quickly without formal training. (20%) Technical Project Management, Implementation, and Cross-Functional Coordination

• Coordinates technical projects, pilots, implementations, training rollouts, and ongoing support processes related to CTL functions and initiatives.

Manages short-term and long-term projects and coordinates stakeholders, timelines, resources, communication, and support. Participates in college and district committees, workgroups, and CTL collaborations related to Canvas, AI, assessment, accessibility, professional learning, and instructional technology / design. (10%) CTL Operations, Communication, Training Evaluation

• Supports CTL communication and evaluates training effectiveness.

Develops and uses surveys, usage data, help desk trends, and other feedback tools to evaluate the effectiveness of training, documentation, technology support, and CTL services. Works with the Faculty Director to determine which CTL resources and services are being used and producing successful results. Helps maintain CTL communication channels, calendars, training schedules, resource repositories, and service information. Contributes to a welcoming, human-centered CTL environment that balances technology support with relationship-based faculty consultation. Performs other related duties as assigned. Minimum Qualifications Bachelor's Degree from a regionally accredited institution in instructional design, training and development, education, or directly related field and two (2) years of experience in training and development, and assessment or evaluation. OR Associate's Degree from a regionally accredited institution in instructional design, training and development, education, or directly related field and four (4) years of experience in training and development, and assessment or evaluation. OR High School/G.E.D from a regionally accredited institution and six (6) years of experience in training and development, and assessment or evaluation. Desired Qualifications Two (2) or more years of experience as a Learning Management System administrator, such as Canvas, Blackboard, or a comparable platform with demonstrated experience administering Canvas, managing permissions and settings, supporting system operations, and resolving basic through advanced technical issues. LTI and educational technology management experience evaluating, configuring, testing, deploying, and supporting LTIs and instructional technologies, including accessibility, privacy, security, vendor, and contract considerations. Technical troubleshooting and learning agility with demonstrated ability to diagnose complex technology problems, identify solutions, document resolutions, and learn unfamiliar applications independently and quickly. Technical training and documentation with experience developing and delivering hands-on technology training, tutorials, job aids, instructional videos, knowledge-base articles, and self-paced learning resources for users with varied technical abilities. Experience managing short-term and long-term projects, including coordinating stakeholders, timelines, resources, budgets, and deliverables. Demonstrated ability consulting with faculty and use of surveys, data, and participant feedback. Demonstrated technical proficiency in systems administration, spreadsheets, databases, automated workflows, and modern workplace platforms such as Google Workspace, Microsoft 365, Webex, and Articulate. Experience with LTI standards, emerging AI technologies such as Gemini, Google Apps Script, and local small language models, as well as video editing, closed captioning, and virtual reality technologies. One (1) year of relevant full-time MCCCD experience within the past two (2) years. Special Working Conditions

ADA AND OTHER REQUIREMENTS

Positions in this class typically require : fingering, talking, hearing, seeing and repetitive motions.

Sedentary Work :

Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. How to Apply Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information. Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position. Indicate whether former or current employment is Full-Time or; Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load) Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position. Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview. Maricopa County Community College District (MCCCD) complies with the Americans with Disabilities Act (ADA) of 1990. Qualified applicants or candidates with disabilities can submit a reasonable accommodation request at any point in the hiring process, and MCCCD's policy is to provide reasonable accommodation unless such accommodation would cause an undue hardship. If a reasonable accommodation is needed, please contact the ADA Coordinator from the hiring campus location for assistance via email at MCCCD is an Equal Opportunity Employer. Posting Close Date Open until filled First Review September 28, 2026. Applications received after the review date may not be screened. EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.