Short-Term Educational Technology Support Specialist Print About the Employer The Orange County Department of Education (OCDE) serves some of Orange County's most vulnerable student populations and provides support and mandated fiscal oversight to 28 school districts serving more than 600 schools and approximately 475,000 students. In addition to providing direct instruction to students through its own alternative and special education programs, OCDE administers an array of programs and services that are critical to the operations of local school districts and community colleges, facilitating professional development, legal guidance, payroll, career and technical education support, high-speed internet access, Local Control and Accountability Plan assistance and approval, resources for families, and student enrichment. OCDE's vision is that "Orange County students will lead the nation in college and career readiness and success." Department staff are working to achieve this goal in collaboration with educators at all levels of student development, from early childhood through higher education, and in partnership with families, businesses and community organizations. Job Summary The Orange County Department of Education is seeking a skilled and collaborative Educational Technology Support Specialist to provide frontline support for educational technology initiatives across our educational programs. This short-term position will assist teachers and staff in effectively using instructional software, digital learning tools, and web-based applications to enhance teaching and learning while providing responsive customer support and technology guidance. The ideal candidate brings a strong balance of technical aptitude, customer service, and instructional technology support experience, with the ability to build positive relationships, communicate clearly with users of varying technical abilities, and help educators confidently integrate technology into their daily work.

KEY RESPONSIBILITIES

• Provide individual and small-group support and informal training to staff on educational software and web-based tools.
• Assist teachers and staff with integrating technology into instruction and classroom activities.
• Support users in navigating and utilizing learning applications and digital resources.
• Develop and update simple user guides and support materials for staff, students, and families.
• Troubleshoot basic software and user-access issues and coordinate with IT staff for advanced technical support.
• Monitor and track software implementation, usage, and support requests.

Requirements / Qualifications

FOR CONSIDERATION, PLEASE EMAIL YOUR UPDATED RESUME TO MMARTINEZ

@OCDE.US Desired Qualifications

• Experience supporting educational technology, instructional software, or digital learning platforms.
• Strong customer service and communication skills.
• Ability to explain technology concepts in a clear and supportive manner.
• Experience working in educational environments is preferred.
• Familiarity with Google Workspace, learning management systems, and web-based educational applications is desirable.
• Ability to work independently while managing multiple priorities.

WORK SCHEDULE IS MONDAY THROUGH FRIDAY

; 8:00 A.M. TO 5:00 P.M. Comments and Other Information Before receiving authorization to work in this position, the individual selected will be required to provide a current negative TB authorization, within the last 60 days, and submit fingerprints for the purpose of conducting a confidential background investigation and record check. The tests are arranged and paid for by OCDE. The Immigration Reform and Control Act of 1986 requires employers to verify the employability of all new employees. Before the Department will finalize an offer of employment, the candidate selected will be required to show original documents which establish both the individual's identity and employment authorization. The candidate must also sign a statement under penalty of perjury regarding his/her employability.

• This position does not offer medical or dental benefits

•