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Training Associate (3-5 Years) Training Associate (3-5 Years)

Job

Mindlance

Concord, NC (In Person)

Full-Time

Posted 7 weeks ago (Updated 7 weeks ago) • Actively hiring

Expires 5/27/2026

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Job Description

Training Associate (3-5 years) Training Associate (3-5 years)#26-08749 Concord, NC All On-site Job Description The Learning & Development (L&D) Support Contractor would supplement the Concord site L&D Team and is responsible for supporting the creation, coordination, and implementation of learning solutions for the Concord, NC manufacturing site. The L&D Associate will partner with Lilly Concord L&D associates to perform ServiceNow requests, manage functional area Training Matrices, support training material creation and revision, and assist with the management of requests received via the CONC_LD team email address. Quals-- Global initiatives and implementations (QMS i3 standardization; ObserveIQ Digital OJT; Learning Plan streamlining efforts, curricula architecture initiatives) Maintaining steady support of Lilly Concord site initiatives and site manufacturing milestones. Ensure uninterrupted support of Lilly Concord manufacturing.
Scope of Work:
Contractor 1: Assist in management of 36 functional area training matrices. Review with teams, update/revise, review in QDocs, approve in QDocs. Assist/support with course and curricula periodic reviews Run LMS reports to support site quality management investigations / assist with report requests•. Assist/support L&D Team email address (site requests) to send to Conduent or manage on a local site level.; Support ServiceNow requests: Creation/management/cancellation of instructor-led classes Deactivation/retirement of courses Due date extension projects / trending Instructor-led classes scheduling with Conduent Turning on contractor learning plans Assisting in assignment / unassignment of curricula for teams Support / revise training materials (OJTs, Instructor-led trainings, etc.). Run assignment profile streamlining project Run streamlining projects: functional area mapping; assessment/exam mapping; OJT curriculum architecture mapping. Coordinate instructor-led classes (visitor registration, rosters, arranging rooms, creating and sending out surveys) Manage / coordinate post-instructor-led training surveys. Organize data and process metrics. Work with teams to update / upgrade training, depending on survey results.
EEO:
"Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."

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