Bilingual Assessment Specialist

Bilingual Assessment Specialist The MOHR Enterprises LLC Miami, FL Job Details Temp-to-hire $17 - $18 an hour 3 hours ago Qualifications English Bachelor's degree Full Job Description Bilingual Assessment Specialist Doral, FL | Full-Time | $18/hr Hybrid (3 days in office 2 days remote) Position Overview We are seeking a compassionate and detail-oriented Bilingual Assessment Specialist to support individuals and families navigating essential community and government resources. This role is ideal for someone who thrives in a high-volume call environment, demonstrates strong listening skills, and is comfortable handling sensitive or urgent situations with professionalism and empathy. This position plays a critical role in connecting participants to the right services while ensuring accurate documentation and follow-through. Key Responsibilities Perform 10-12 eligibility/intake assessment calls per day from individuals seeking assistance Provide accurate information, guidance, and referrals to appropriate services and programs Assist participants with navigating community, government, and social service resources Professionally de-escalate challenging or emotional situations while maintaining composure Document all interactions thoroughly and accurately in internal systems Verify demographic and eligibility information as required Maintain confidentiality and comply with organizational policies and procedures Qualifications Bachelors's degree required 2+ years of experience within Human Services, Social Services, or a Nonprofit Organization required Bilingual required: English/Spanish or English/Creole Strong verbal communication and active listening skills Ability to manage sensitive conversations with empathy and professionalism Proficiency in data entry and case documentation systems Reliable transportation and ability to work onsite in Miami at least 3 days per week Work Environment Hybrid schedule: 3 days onsite, 2 days remote Fast-paced, metrics-driven call environment Mission-driven, service-focused team #

LI-KB1 MOHR

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