Trainer

Are you an innovative, high-energy training professional who excels at both curriculum development and dynamic presentation? We are seeking a dedicated Corporate Trainer to join our team in East Hartford, CT! In this critical role, you will act as a Subject Matter Expert, designing and delivering engaging learning programs for a busy call center operation. This fast-paced position balances remote and in-person instruction, making it ideal for a collaborative educator who can adapt quickly to changing business needs. If you are a critical thinker with a passion for continuous quality improvement, staff productivity, and professional development, this position offers the perfect platform to elevate your instructional career.

salary:

$22.65 - $22.66 per hourshift: Firstwork hours: 8 AM - 5

PMeducation:

High SchoolResponsibilities Deliver engaging remote and in-person training sessions with high energy and enthusiasm. Design, update, and maintain comprehensive training materials, processing guides, and operational manuals. Partner with managers and supervisors to develop and conduct remedial and refresher training classes for staff. Monitor, track, and report on trainee performance, class progress, pre-/post-testing results, and specialized projects. Facilitate collaborative meetings with clients and business partners to identify and resolve processing barriers. Ensure all course content, testing metrics, and evaluation styles conform to instructional design standards.

Requirements:

Bachelor s degree is required. Proven experience in both remote and in-person instructional design, development, and delivery. Demonstrated ability to conduct training needs analysis, training evaluations, and instructor assessments. Exceptional verbal and written group communication, interpersonal, and empathy skills. Technical proficiency with Learning Management Systems (LMS) and the standard Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). High flexibility and adaptability to thrive within a fast-paced, changing operational environment. Must clear standard onboarding, including a healthcare background package and drug screening.

Preferred:

Previous experience in the public or government sector (such as healthcare, Medicaid, or CHIP).

SkillsTrainingReport ExcelQualificationsYears of experience:

2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days. job detailssummary$22.65 - $22.66 per hourtemporaryhigh schoolcategoryoffice and administrative support occupationsreferenceAB_4962287job details Are you an innovative, high-energy training professional who excels at both curriculum development and dynamic presentation? We are seeking a dedicated Corporate Trainer to join our team in East Hartford, CT! In this critical role, you will act as a Subject Matter Expert, designing and delivering engaging learning programs for a busy call center operation. This fast-paced position balances remote and in-person instruction, making it ideal for a collaborative educator who can adapt quickly to changing business needs. If you are a critical thinker with a passion for continuous quality improvement, staff productivity, and professional development, this position offers the perfect platform to elevate your instructional career.

salary:

$22.65 - $22.66 per hourshift: Firstwork hours: 8 AM - 5

PMeducation:

High SchoolResponsibilities Deliver engaging remote and in-person training sessions with high energy and enthusiasm. Design, update, and maintain comprehensive training materials, processing guides, and operational manuals. Partner with managers and supervisors to develop and conduct remedial and refresher training classes for staff. Monitor, track, and report on trainee performance, class progress, pre-/post-testing results, and specialized projects. Facilitate collaborative meetings with clients and business partners to identify and resolve processing barriers. Ensure all course content, testing metrics, and evaluation styles conform to instructional design standards.

Requirements:

Bachelor's degree is required. Proven experience in both remote and in-person instructional design, development, and delivery. Demonstrated ability to conduct training needs analysis, training evaluations, and instructor assessments. Exceptional verbal and written group communication, interpersonal, and empathy skills. Technical proficiency with Learning Management Systems (LMS) and the standard Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). High flexibility and adaptability to thrive within a fast-paced, changing operational environment. Must clear standard onboarding, including a healthcare background package and drug screening.

Preferred:

Previous experience in the public or government sector (such as healthcare, Medicaid, or CHIP).

SkillsTrainingReport ExcelQualificationsYears of experience:

2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.