JOB DESCRIPTION

\nWhat is the business title? LMS Admin Contractor\nWhere is the work to be performed? (Please list preferred •facility, if other please specify i.e. remote work, rural, etc.) If hybrid, what is the onsite structure? Remote\nCan you please provide a summary of the project/initiative which describes what's being done? This role is critical to ensuring seamless support for CRDN sales training efforts by managing learning platforms, creating and updating courses, generating actionable reports, and collaborating with regional partners to optimize training delivery\nWhat does the team make-up look like - how many members and what is the break-down of the team's skill sets? This role will be mostly working with 3 members of the global sales training team. The team will be sending content to be included on the online curriculum.\nWhat are the top 5 responsibilities for this position? (Please be detailed as to what the candidate is expected to do or complete on a daily basis)\nDevelop, update, and manage our online platforms and curriculums\nRun reports of the trainings\nWork with the global sales training team and regional partners\nWhat skills/attributes are a must have (Please be detailed as to number of years of experience)?\nWorks well with technology, LMS, excel, data base files (ex; CVS)\nAble to communicate well and work with team members\nGoal and results oriented and can achieve under tight deadlines\nWhat skills/attributes are nice to have?\nInstructional design\nPowerPoint skills\nWord Skills\nAI knowledge\nWhat are the work hours? (ex. 9am-5pm, day/night shifts, rotating shifts, etc)\nRegular 9-5 US Hours... on some rare occasion may need off hours assitance\nWhat does the interview process look like?\nHow many rounds? 1 round with 2-3 team members and a potential business case\nVideo vs. phone? Remote - video Responsibilities may include the following and other duties may be assigned. Plans, develops, and coordinates inhouse product training programs for field support personnel and customers. Obtains information needed to prepare inhouse training programs; prepares training materials; develops course content; determines methodology; and coordinates the development of training aids. Ensures training program(s) meets company and customer objectives. Maintains communication with customers to ensure effectiveness of training. May utilize trainers with technical expertise. Continuously revises lesson plans to meet new training requirements and to keep technical information up to date.

SPECIALIST CAREER STREAM

Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects from design to implementation while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education (typically University).

DIFFERENTIATING FACTORS

Autonomy:

Established and productive individual contributor. Works independently with general supervision on larger, moderately complex projects / assignments.

Organizational Impact:

Sets objectives for own job area to meet the objectives of projects and assignments. Contributes to the completion of project milestones . May have some involvement in cross functional assignments.

Innovation and Complexity:

Problems and issues faced are general, and may require understanding of broader set of issues or other job areas but typically are not complex . Makes adjustments or recommends enhancements in systems and processes to solve problems or improve effectiveness of job area.

Communication and Influence:

Communicates primarily and frequently with internal contacts . External interactions are less complex or problem solving in nature. Contacts others to share information, status, needs and issues in order to inform, gain input, and support decisionmaking.

Leadership and Talent Management:

May provide guidance and assistance to entry level professionals and / or employee in Support Career Stream.

Required Knowledge and Experience:

Requires practical knowledge and demonstrated competence within job area typically obtained through advanced education combined with experience. Requires a University Degree and minimum of 2 years of relevant experience, or advanced degree with 0 years of experience.

EEO:

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