Bachelor's degree or equivalent
6+ years designing and delivering learning programs in operations, contact center, content moderation, or similar high-judgment environments.
Hands-on experience using generative AI tools to build learning content — you've shipped things, not just experimented.
Track record of measuring learning against real outcomes, not just satisfaction scores.
Strong writing and information design skills. Preferred Qualifications
Experience designing in-product guidance or co-pilot experiences, not just LMS courses.
Familiarity with content moderation, age rating, or other regulated review work.
Working knowledge of prompt engineering and how to evaluate AI-generated content.
Experience training globally distributed teams across languages and markets.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, TX, Austin

121,200.00
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