Job Description

Job Description

Part Time - Dual Support Technician

Job

ID323258

Location

Rio Salado Community College

Full/Part TimePart-Time

Regular/TemporaryTemporary

Hourly Rate

$23.12/per hour

Not Eligible for Benefits

This is a part-time, temporary position not eligible for benefits.

Work Schedule

10-19.5 hours weekly/day time hours, potentially more during Fall peak and Spring peak seasons

Maricopa Summary

10 Colleges. Unlimited Opportunities.

The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision—creating excellence in education for a better world.

We focus on people—not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college.

We don't just support our community—we help build it.

We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset.

Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.

Join us in making a real difference in the lives of over 140,000 college students each year.

Job Summary

Supports student and parent service functions to new and continuing students in the areas of admissions, dual enrollment, career and technical education, and other enrollment support services primarily by telephone or at high schools. This position guides students and parents regarding the various student services functions including, applying, admitting and enrolling students, performing general office duties in person, by telephone, or online communication methods. Supports staff to promote Dual Enrollment Career and Technical Education Courses with partners. Present and attend a variety of forums. Academics/Curriculum Nights, Parent Nights, Individual Classrooms, etc. Track and help manage CTE enrollment and student progress towards certificates. Demonstrates a commitment to service excellence, student success, and integrity in the performance of job duties.

Essential Functions

75% - Carries out high-touch outreach and recruitment activities with prospective and current student to increase enrollment and retention including admissions and registration of students for dual enrollment. 25% - Assists prospective and current students in overcoming admissions and/or enrollment barriers throughout the student life cycle, including tracking course completion towards certificate completion. Provides follow-up services to prospective/current students via phone, chat, texting, and email.

Minimum Qualifications

A. One (1) or more years working in secondary or higher education

B. Demonstrated experience working with students

C. Providing customer service with use of technology

Desired Qualifications

A. Experience using a student information system to complete processes Special Working Conditions

May be required to travel or be assigned to MCCCD locations. May require evenings or weekends. May require prolonged periods of viewing a computer screen. May be required to lift or carry up to #25 lbs

Possession of a valid State of Arizona Class D Driver's License is required; employee must meet district minimum standards regarding driving:

maricopa/about/application-information#mvd

OR (If moving from out of state)

Possession of a valid State Class D Driver's License is required; employee must meet district minimum standards regarding driving:

maricopa/about/application-information#mvd