Duties and Responsibilities:

Assist in daily operations of the Children's Center office. Perform a variety of clerical duties in support of office. Welcome families and/or visitors of the center. Take and relay messages. Open, sort and distribute mail, orders and packages. Cultivate positive and professional relationships with; families, teachers, state licensing authorities, community contacts and collaborative partners. Maintain, organize and well equip work environment. Manage daily attendance, including data entry, record keeping and reports. Assist with enrollment procedures. Create/maintain student files. Certify eligible children onto CA Dept of Education grant. Maintain a wait list for children. Provide an orientation to new families upon enrollment. Maintain an effective data/filing system; including server, CareConnect and student files. Provide excellent customer service to clients; answer phones, parent questions and concerns. Record daily attendance and make follow-up calls to parents daily for absences or as needed. Attendance Reports. (801A, Interest Log, Resource & Referral Invoices). Refer parents to the Family Resource Center coordinator for resource and support services. Work collaboratively and collectively with other departments or agencies when needed. Communicate program information, policies and procedures to parents, staff and community. Handle program criticism and emergencies in a professional manner. Report any emergencies or matters that need attention to the Program Director. Maintain professional relationships with GUSD, SBUSD, UCSB, County Office of Education and Community in regards to enrollment, referral, etc. Assist teaching staff with a variety of activities, including typing, duplicating, laminating materials, scheduling parent conferences and other activities as assigned. Operate a computer, student data software systems, center iPad; operate copier, walkie talkie (radio), calculator and other office equipment as assigned. Support Facilities Coordinator with duties as needed. Perform other duties as assigned by the Program Director and Assistant Director.

Required Skills and Experience:

Must be bilingual (Spanish & English) to support families and staff. Must have excellent customer service and strong computer skills. A love for children and a strong desire to make a difference every day. Ability to build relationships with families and coworkers and create a dynamic environment where play and learning happens. Outstanding customer service skills, strong organizational skills, and the ability to multi-task and manage multiple situations effectively. Practice respectful and quality phone etiquette. Work confidentially with discretion. Highly organized, detail oriented, thorough. Meet schedules and timelines. Correct English usage, grammar, spelling, punctuation and vocabulary. Understand and follow oral and written directions. Must be physically able to use a computer with basic proficiency, lift a minimum of 40 pounds, and work indoors or outdoors. Must be able to assume postures in low levels to allow physical and visual contact with children, see and hear well enough to keep children safe, and engage in physical activity with children. Work independently with little supervision.

Any combination equivalent to:

graduation from high school, two (2) years of responsible clerical or secretarial experience including one year of computer work. Must be physically able to use a computer with basic proficiency, lift up to 40 pounds, and work indoors or outdoors. Must be able to assume postures in low levels to allow physical and visual contact with children, see and hear well enough to keep children safe, and engage in physical activity with children.

ABOUT US LEAP

provides a continuum of care to the children and families throughout the Goleta Valley and Lompoc. We believe that every child deserves to be loved, valued and respected and that every family should be supported to reach its highest potential. To fulfill this goal, we offer high quality childcare for 134 children ages 3 months - 5 years and a Family Resource Center which helps families access the services and support they need including but not limited to - food access, health care, counseling, parenting workshops, budgeting workshops and immigration information. Together with our partners, LEAP is helping prepare children for success in school and is strengthening families for a healthy, prosperous and resilient community.

LEAP CORE COMPETENCIES FOR ALL STAFF

Mission/Vision-Focused:

Catalyze others' commitment to our vision of a community where all children are loved, valued and respected and all families are supported to reach their highest potential. This drives their performance and professional motivations.

Relationship-Oriented:

Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.

Collaborator:

understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.

Results-Driven:

Dedicated to shared and measurable goals for the common good.

Ethical:

Understands his/her role in growing and protecting the reputation of the organization. Upholds our highest values of integrity, honesty and transparency.

Job Type:

Full-time Pay:

$23.00 - $25.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Experience:

Office management: 1 year (Required) Computer skills: 1 year (Required) Customer service: 1 year (Required)

Language:

Spanish (Required) English (Required)

Work Location:

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