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Job Description
JOB We have an exciting opportunity for a Veteran Services Coordinator located at our campus in Temecula, CA. Under general direction of assigned administrator, oversee and coordinate day to day services and activities of the Veterans Resource Center; counseling students concerning their eligibility for various VA educational assistance programs and interpreting federal, state and institutional regulations. The VA Coordinator is also responsible for completing the certification process for veterans and eligible dependents, develop and conduct marketing and outreach activities to promote and further enhance the veteran population; disseminating information to academic counselors and administrative staff as well as providing information about applying for funds from other financial aid resources at the College; provide supervises services related to tutorial assistance and work study benefits in accordance with federal, state, and institutional guidelines.
CONDITIONS OF EMPLOYMENT
This position serves District-Wide; applicants may be assigned to any district facility. Work hours and worksite locations are subject to change depending on department needs. Initial placement on the salary schedule will be commensurate with education and experience, not to exceed step four (4) on the assigned salary schedule for new hires. A six-month probationary period must be successfully completed before the selected candidate is considered a permanent employee of the district.
EXAMPLE OF DUTIES
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements and duties does not exclude them from the position if the work is similar, related, or a logical assignment to this class. Supervise and coordinate all aspects of services and activities of Veterans Services and at the Veterans Resource Centers District-Wide Develop VA policies and procedures to ensure compliance with Federal, State, and college regulations Coordinate with external agencies to bring relevant services to the veteran and military family populations Determine program needs, student learning outcomes and assessments, formulate action plans, compile statistical records for reports, and submit appropriate program development plans through program review Initiate and maintain positive relations with the Department of Veteran Affairs, VA Vocational Rehabilitation Counselors, and veteran staff on campus Plan, organize and implement a variety of programs and activities to recruit, retain and assist students. Refer students to campus departments or community organizations for assistance as appropriate. Develop and provide orientations, workshops and activities for students and community groups. Develop veterans' campus and community resource materials, and make presentations to veteran audiences. Coordinate the monitoring of each recipient's academic record for compliance with VA rules and regulations Work with the School Certifying Official to review issues of debt reconciliation with the Department of Veterans Affairs, the student(s), and the college to ensure compliance and proper funding distribution Maintain and update the College VA website as well as standardized application packets, forms and brochures Assist with the reconciliation of Post 9/11 student's financial accounts, monitor VA fee deferment process and VA applications for educational benefits. Seek grant funding to effectively meet program goals Maintain up-to-date understanding of college rules, regulations and guidelines applicable to assigned student services areas to assure compliance to the same. Compose electronic, and printed information in media such as websites, newsletters, and flyers, publicizing programs and services Create events throughout the year that celebrate and thank the veterans at MSJC and within the community for their service Hire, supervise and facilitate monthly training sessions for work-study that will provide the most updated information and processes and ensure quality customer service delivery is provided by staff and contracted students workers Work with VRC Counselors to collaborate with the Early Alert program to inform veteran students at the first sight of possible risk of academic probation and referring them to support services that will assist them such as DSPS, counseling, etc. Create presentations, programs, workshops and functions that help educate the students, faculty and staff at the college and the importance of addressing the unique needs of military and veteran students and their families as they transition into college Work closely with the Dean of Student Services to perform audits of Veterans educational files and related records to ensure accuracy and compliance with Federal and State regulations Conduct financial aid workshops and presentations on and off campus for college and high school students and their parents; provide in-depth information and advice to potential applicants; advise students in matters related to veterans financial aid, scholarships, and grants Participate in appropriate professional organizations and College events Strengthen and support the Student Veterans Club on campus, as well as help to build and strengthen the overall veterans affiliated community Serve as a liaison for Veterans Services with other District divisions, and outside agencies; negotiate and resolve significant and controversial issues
KNOWLEDGE, SKILLS AND ABILITIES
The incumbent should possess knowledge of: District organization, operations, policies and objectives, requirements, guidelines, rules and objectives related to veteran services, interviewing techniques Working with veterans and interpreting federal regulations Principles and practices of budget preparation and administration Veterans Services, and pertinent Federal and State laws Principles of supervision, training and providing work direction to others The incumbent should possess skills in: Preparing a variety of reports related to departmental activities, including statistical analysis Evaluating assigned programmatic area for compliance with applicable regulations Conducting research to identify solutions, resolving problems, or providing information Working with diverse academic, cultural and ethnic backgrounds of community college students and staff Organizing, setting priorities and exercising sound independent judgment within areas of assigned responsibility Communicating clearly and effectively, both orally and in writing Preparing clear, concise and accurate reports, correspondence and other written materials The incumbent should possess the ability to: Interpret Federal, State and University regulations governing the Veterans Affairs program Develop, recommend, implement, and monitor policies, procedures, and work flow Communicate effectively and appropriately Maintain confidentiality of records and information Maintain files accurately, in paper and in software programs Handle complex and sensitive issues Perform multi-tasks and meet deadlines Effectively counsel students Accurately prepare records and reports Maintain current knowledge of Federal, State, and local regulations concerning veterans' benefits, as well as numerous sections from the Ed. Code and Community College operations Establish and maintain cooperative and effective working relationships with others, including those from a diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff
SUPPLEMENTAL INFORMATION
To learn more about Mt. San Jacinto Community College District, visit https://msjc.edu/humanresources/
