Arvada Welcome Desk Navigator

Red Rocks Community College exemplifies extraordinary. We are dedicated to our Vision and Mission, which promote student achievement, staff empowerment, and community engagement.

We live our values:

Integrity, Collaboration, Learning, Inclusiveness, and Communication. RRCC seeks applicants who understand and have first-hand experience working with diverse populations, which may include but are not limited to, historically marginalized populations such as people of color, LGBTQ+ community members, veterans, first generation graduates, and people with disabilities. Summary of Position Admissions at RRCC is seeking an Arvada Welcome Desk Navigator to assist prospective students, visitors, staff, and faculty. The Navigator will be primarily responsible for desk coverage and phone coverage. The Welcome Desk is the first impression students and visitors have when arriving at the Arvada campus. The Arvada Welcome Desk Navigator will be able to direct students and visitors to the correct departments in campus, as well as conducting campus tours to prospective students.

This position will include:

clerical work, assisting with special projects, restocking materials and developing a strong understanding of campus operations and Arvada academic programs. This position reports to the Arvada Coordinator. The work schedule for this position is Monday 8am-Thursday 3 pm and Fridays 8am-12pm at the Arvada location. May require hours outside of normal work schedule. This is a non-exempt temporary staff position. This position may work up to 28 hours each week and up to 9 months, depending on need and budget availability. Qualifications Required Knowledge, Skills & Abilities Organized Reliable Strong Customer Service Active Listening Skills Detailed Oriented Strong phone skills Required Qualifications 1 year of customer service Proficient in Microsoft Suite Associate degree or relevant experience in a related field Physical & Cognitive Demands The following are some of the physical and cognitive demands commonly associated with this position. Occasionally moves, positions, and transports files and office materials weighing up to 10 lbs. This is a sedentary role. This position operates in an office environment and constantly uses a computer, and routinely uses standard office equipment including phones, copiers, etc. The person in this position constantly communicates with internal and external constituents and students. Must be able to exchange accurate information in these situations. Cognitive demands include comparing, copying, computing, compiling, analyzing, coordinating, synthesizing, negotiating, communicating, instructing, and interpersonal skills. Reasonable Accommodation Statement Red Rocks Community College provides reasonable accommodations to applicants and employees with disabilities on a case-by-case basis. If you need a reasonable accommodation for any part of the application and hiring process and/or during the course of employment, please contact Jennifer Matthews, Executive Director of Human Resources, at (303) 914-6298 or Jennifer.

Matthews@rrcc.edu. Advertised Hourly Pay The hourly pay for this position is $18.81, commensurate with education and experience. This is a part-time, FLSA non-exempt temporary staff position. This position can work up to nine months, based on need and budget availability. This position has been exempted from the State Classified System. To Apply All applicants must submit: Resume Detailed letter of interest (cover letter) addressing the job announcement. Candidates will be evaluated based on their qualifications as related to the duties and responsibilities of the position. Candidates may redact any personally identifiable information on their materials including but are not limited to age, date of birth, and dates of attendance and date of graduation for educational institutions. Incomplete applications will not be considered. Visit our Careers website to submit your application. Notice to all Applicants Final candidate will be subject to successful completion of a background check, and, if applicable, a motor vehicle record review. Former employees of the Colorado Community College System, or one of its 13 colleges, who were disciplinarily terminated or resigned in lieu of termination, must disclose this information in their application material. Final candidates are required to submit unofficial transcripts for non-instructional positions and official transcripts for instructional positions to Human Resources within thirty (30) days of hire. Direct deposit of payroll is a condition of employment. Red Rocks Community College participates in E-Verify. Red Rocks Community College is a tobacco and smoke-free campus. All RRCC employees, except student employees, contribute to Colorado PERA at a fixed percentage of their earnings and do not contribute to Social Security. Finalist must be willing to make Colorado their primary workplace.

RRCC/CCCS

is an Equal Opportunity Employer Red Rocks Community College and Colorado Community College System believes when all human qualities are regarded with dignity and respect and when everyone has access to the individualized support they need, all will have the opportunity to thrive. In all aspects of the employment process, decisions are made based on merit, competence, performance and business need without regard to sex, gender, race, color, age, creed, national or ethnic origin, ancestry, physical or mental disability, familial status, veteran or military status, pregnancy status, marital status, religion, genetic information, gender expression, gender identity, sexual orientation, or any other protected status in accordance with applicable law. Our Accommodations and Non-Discrimination policies, plus other helpful information, can be found publicly at https://www.rrcc.edu/disclaimers-and-legal-notices. We also believe in going further. At RRCC we have a focus on equity and belonging. We strive to create a community in which everyone feels respected and valued for their unique talents and contributions, and where people from all backgrounds are able to achieve their goals. Red Rocks Community College acknowledges that inclusion and equity are multifaceted and complex concepts, and that our efforts in these areas will require innovation, intention, and an institutional commitment to these principles, across our entire college community. Red Rocks Community College is an emerging Hispanic Serving Institution (HSI). As we move toward full HSI status, we are focused on servingness and are committed to creating a learning environment where equity is expected and our Latinx students thrive. For information regarding Red Rocks Community College Security, including Clery Act/Crime Statistics for the campuses and surrounding area, please visit: https://www.rrcc.edu/campus-police. Medical insurance is offered to instructors and other variable hour employees who have worked, on average, at least 30 hours per week in a 12-month period.

RRCC/CCCS

uses an initial 12-month measurement period to determine medical benefit eligibility, and a 12-month standard measurement period. Student employees are limited to working no more than 20 hours a week when classes are in session, and may work up to 28 hours a week, during academic breaks or breaks between terms at the discretion of the college, and non-classified hourly and temporary staff are limited to 28 hours in a workweek, depending on budget and need.