Student Services Assistant

Student Services Assistant College of Lake County Part Time

REQ-00000844

Why choose the College of Lake County for your next opportunity? The College of Lake County (CLC) offers a competitive salary, excellent benefits that includes Blue Cross Blue Shield of Illinois health, Delta Dental and Superior Vision insurance plans, tuition support for employees and qualified family members, three retirement plans, disability, group and supplemental life insurance, health and dependent care flexible spending account plans, a compressed work week in the summer (Closed Fridays!), generous vacation, sick and personal time off and 14 paid holidays each year. Some benefits will not be available for Part-Time or Part Time Staff Under 20 Hours (ex: health insurance).

Position Title:

Student Services Assistant Job Summary:

The College of Lake County is looking to fill a Student Service Assistant, Part-Time Staff Under 20 Hours position for the Counseling and Psychological Services (CAPS) Department. Under the administrative supervision of the Director of CAPS and the full-time Administrative Assistant, the Student Services Assistant performs clerical and receptionist duties including, but not limited to, assisting students in person and over the phone, as well as assisting with the day-to-day operations of CAPS and its staff members.

Job Description:

Greets students in person and by phone while providing basic information. Makes and revises appointments in confidential scheduling system. Provides office support to the CAPS staff. Facilitates student data entry via iPad for initial and follow-up appointments as requested by clinical staff. Assists staff in preparing materials for outreach presentations and meetings. Sends communications to CLC community at the direction of CAPS staff members. Sorts, routes, and responds to incoming email and mail correspondence. Consults with clinical staff as necessary. Contributes to a welcoming and calming atmosphere in CAPS . Helps monitor and maintain office supplies and equipment. Follows all college and departmental procedures and policies; upholds professional standards, including handling of confidential student mental health records. Performs other related duties as assigned. Required Qualification(s) A high school diploma or equivalent. Familiarity with use of computers. Ability to maintain confidentiality. Evidence of customer service orientation. Proven ability to work effectively and constructively with persons of diverse cultures, language groups, and abilities; demonstrate sensitivity to and ability to work with the diverse academic, socioeconomic, cultural and ethnic backgrounds of community college students, faculty, and staff, including those with disabilities; establish and maintain effective working relationships with those contacted in the course of work Desired Qualification(s) Previous clerical or receptionist experience desired. Bilingual in

Spanish and English Pay Rate:

$15.00/hour

Work Schedule:

Flexibility to work Mondays (until approximately 7:00-8:00 p.m.) and on Fridays (8:00 a.m.-4:30 p.m.), with the remainder of the schedule to be determined in coordination with department needs. Part-Time Staff Under 20 Hours are not eligible to participate in certain benefit offerings at the College, including tuition reimbursement, tuition waiver, or health insurance. Part-Time Staff Under 20 Hours will be eligible for paid time off dependent on scheduled hours.

Full-Time/Part-Time:

Part time

Total Hours Per Week:

16

Position Type:

Staff Job Family:

Part-Time Staff Under 20

Hours Posting Date:

05/05/2026

Expected Start Date:

05/18/2026

Compensation Grade:

Part-Time Staff Under 20

Hours Location:

Grayslake Campus Department:

JM - Counseling & Psychological Services Department EEO Statement College of Lake County is an Equal Opportunity Employer with a policy of non-discrimination. Qualified applicants are considered without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability and genetic information (including family medical history). To apply, visit https://clc.wd115.myworkdayjobs.com/en-US/External/job/Grayslake-Campus/Student-Services-Assistant_

REQ-00000844-1

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