Success Coach

Success Coach Goshen, IN Job Details Full-time | Contract $22.56 an hour 2 days ago Benefits Paid parental leave AD&D insurance Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Parental leave Employee assistance program Vision insurance 403(b) Life insurance Prescription drug insurance Qualifications Bilingual Computer operation Google Workspace Microsoft Excel Bachelor's degree in social work Learning technology Student mentoring Faculty collaboration Mid-level Supervising experience Education Bachelor's degree Task prioritization Organizational skills Front desk Bachelor's degree in education Productivity software Social Work Student advising Higher education teaching Communication skills Time management Full Job Description Goshen College is a Christian liberal arts institution that prepares students to thrive in life, leadership and service. We strive to model an inclusive community committed to transformative justice, peace, and sustainability. A respect and appreciation of the Anabaptist- Mennonite faith perspective and practices, and a commitment to the mission, vision, core values and community standards of Goshen College, are important for teaching and administrative faculty members.

POSITION SUMMARY

The Success Coach is a member of the Academic Success team, with a mission to support student success and achievement. This position plays a pivotal role in guiding and supporting students in their transition to college. The Success Coach will collaborate with faculty advisors and other university student success professionals to provide inclusive and accessible guidance to our diverse student population. They will focus primarily on serving first-year students in creating a welcoming environment that nurtures student growth and success while embodying strong communication, cultural humility, and a commitment to belonging and connection. The successful candidate will be detail-oriented, organized, and a self-starter with excellent communication skills. The position is a 10-month contract (.83 FTE) and the pay for this position is $22.56/hour.

ESSENTIAL FUNCTIONS

(CORE

JOB RESPONSIBILITIES

) Assist a diverse student population with the transition to college Assist with onboarding new students to their college experience. Review academic interests with new students and explain the Core and academic major requirements in relation to the student's academic schedule. Serve as an active member of the orientation team to support initiatives and serve as a go-to person for students in their transition to college. Assist students in the navigation of the various educational technology tools used across campus. Communicate student support initiatives early in the college experience to ensure student participation, inclusion, and engagement on campus. Serve as the primary point of contact for students, utilizing a holistic advising approach to support them, particularly in the first year, within an assigned caseload . Serves as instructor for DCS 110, Academic Success course. Conducts personalized outreach to identify academic and socio-emotional challenges. Guides students in crafting a student success plan. Recommends opportunities for personal and academic growth, as well as co-curricular activities that align with individual interests. Maintains an in-depth understanding of university policies and procedures, disseminating information to students. Encourages access to campus resources and connections to professors. Encourages participation in high-impact activities and known initiatives that impact student persistence. Emphasizes confidentiality of student concerns, university policy compliance, and a culture of care within all direct student interactions. Acts as an advocate and problem solver in areas that benefit the student experience. Additional projects and support, as appropriate Assists with front desk coverage and test proctoring. Collaborates with the Academic Success team to make data-informed decisions on overall retention efforts with first-year students. Participates in campus initiatives, such as affinity groups, first-generation, or 21st-century scholar programming, or co-curricular events. Partners with Career Networks for career development.

SUPERVISORY RESPONSIBILITY

Student worker(s)

EDUCATION AND EXPERIENCE

A bachelor's degree in education, social work, or a related field is required.

SKILLS AND COMPETENCIES

Required:

Experience working with college students, individually and in groups, particularly within the context of success coaching Willingness to learn new things and desire to problem-solve and find solutions Good communicator with good organizational skills Strong time management and prioritization skills, balancing tasks and caseload responsibilities efficiently Maintains a high degree of professionalism Demonstrated time management and priority-setting skills Demonstrated customer service skills Commitment to working with people from diverse backgrounds and demonstrated cultural competency Ability to maintain records for grant management and documentation Ability to maintain confidentiality Proficiency with Google Workspace and Excel spreadsheets

Preferred:

Knowledge of advising techniques and academic curriculum Bilingual and bicultural Experience with program databases or software programs used to track, monitor, and report services to students

SPECIAL REQUIREMENTS

Occasional evening or weekend hours may be needed for orientation events a few times a year.

PHYSICAL DEMANDS

Ability to lift light loads (up to 25 pounds) Prolonged sitting and use of keyboard Ability to complete primary tasks by viewing computer screen(s) for the majority of any given workday (extensive use of computer technology) Considerable phone use and operation of copier and other standard office equipment

WORK ENVIRONMENT/ENVIRONMENTAL CONDITIONS

Work will primarily take place in a standard indoor office environment All of the essential job functions are subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills, and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform other job-related instructions as requested by the supervisor, subject to reasonable accommodation. This position description is not all-inclusive and may change at the option of the (supervisor or department head). Any major change will result in the position being reviewed for reclassification.

BENEFITS

Healthcare/Prescription insurance (Goshen College pays employee premium) Dental insurance Vision insurance Flexible Spending Account Life/AD&D (Goshen College pays employee premium) Long Term Disability (after 1 year of employment - college pays employee premium) EAP - Employee Assistance Program Retirement (403(b)) College contribution to retirement after 90 days Tuition Discount Paid Parental Leave Free membership to Recreation & Fitness Center Vacation/Sick Leave/Holiday pay How to Apply Application materials may be attached to the Administrative & Teaching Faculty Application or sent electronically to . Goshen College will not be sponsoring candidates for this position.

Required:

Complete the online Administrative & Teaching Faculty Application Letter of application Resume A list of three professional references with contact information E-Verify Statement of Participation Goshen College participates in E-Verify. If you are hired, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Diversity, Equity, and Inclusion Statement Goshen College is an equal opportunity employer, committed to enhancing diversity across the institution. Goshen College does not discriminate on the basis of race, color, national or ethnic origin, sex, disability, age, sexual orientation, gender identity or any legally protected status. As a religious institution, Goshen College expressly reserves its rights, its understandings of, and its commitments to the historic Anabaptist identity and the teachings of Mennonite Church USA, and reserves the legal right to hire and employ individuals who support the values of the college. To protect the welfare and provide for the safety of the students, employees, visitors, and resources of Goshen College, background checks are conducted by the Office of Human Resources on all new and re-hired employees.