Associate, Support Services

Associate, Support Services Eastern Kentucky University Title:

Associate, Support Services Position Type:

Part-Time Staff Search Type:

External

• minimum 7 days

Department:

41R000

• Regional Campuses Division:

  5R0000

•

Student Success,Opportunity&Engage Position Location:

Manchester Campus Driver Classification:

Non-Driver FLSA:

Non-Exempt Schedule Type:

Part Time, Full Benefits (greater than 30 hrs but less than 37.5 hrs per week)

Hours Per Week:

Additional Schedule Details:

Posted Salary Grade:

Non-Exempt

• G10

Retirement:

Contact Person:

Kristy Hampton Job Summary/Basic Functions The Support Services Associate coordinates, problem solves, and provides front line customer service through assessment, communication, and knowledge to complete assigned responsibilities. The incumbent maintains data and records through a specific understanding of the structure and system application; and may provide direction to student workers or other entry-level staff. Applicants must be available to work afternoon/evening shifts Monday through Thursday (approximately 2:00 PM

• 9:00 PM) and Friday afternoons (12:30 PM
• 4:30 PM).

Minimum Qualifications Education:

Experience:

Licensure & Certifications:

Preferred Qualifications:

Job Duties:

65%

• Provides office management to the entire department by facilitating e-presence classes; providing faculty and student support; providing customer service to visitors; managing mail, inventory records, files, admission applications and transfer information, financial aid information, office schedules, and student worker resources. Essential
• (Essential) 25%
• Communicates with internal and external customers to exchange information, resolve issues or concerns, and coordinate activities. Essential
• (Essential) 10%
• Provides services, advice, and assistance for administrative, financial, and clerical business. Essential
• (Essential)

Sponsorship:

This position is not eligible for visa sponsorship.

Funding Source:

Institutional Open Until Filled:

Yes Special Instructions:

EEO Statement Eastern Kentucky University is an Equal Opportunity employer and educational institution and does not discriminate on the basis of age (40 and over), race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, ethnicity, disability, national origin, veteran status, or genetic information in the admission to, or participation in, any educational program or activity (e.g., athletics, academics and housing) which it conducts or any employment policy or practice. Background Check Statement Offers of employment are contingent upon a satisfactory background check. To apply, please visit: https://careers.eku.edu/jobs/associate-support-services-manchester-campus-kentucky-united-states jeid-6098efc5ed061540b6f0013eb4016202