Core Competencies Reliability:

able to get the job done, available and engaged with the job and the Endicott community.

Organization:

organizes time and resources well so that work is done efficiently and on time.

Communication Skills:

has clear, effective and efficient ways of communicating, both orally and in writing.

Adaptability:

shows a willingness to adopt new ideas and to do things differently.

Follow Through:

takes ownership of projects and sees them through fruition.

Customer Service:

anticipates the needs and responds to queries in a timely, competent, and approachable manner.

Initiative/Personal Leadership:

identifies opportunities for improvement and actively contributes to solutions.

Team Player:

shows a willingness to collaborate and share information, knowledge and experience with team members. Qualifications and Skills Bachelor's degree required; Master's degree preferred Minimum of 2 years of professional experience Experience in academic advising, student success, or counseling preferred Knowledge of learning styles, evidence-based learning strategies, and academic success techniques preferred Excellent interpersonal, written, and verbal communication skills Demonstrated ability to collaborate effectively as part of a team Proficiency in Microsoft Office Suite, including Word, PowerPoint, and Excel Experience with Workday preferred, but not required Positive, student-centered attitude with a commitment to providing exceptional service In compliance with Massachusetts pay transparency law, the annual base salary range for this position is $53,000-$60,000. Endicott College considers factors such as (but not limited to) the scope and responsibilities of the position, relevant work experience, education, specialized skills, internal equity, and external market data when extending an offer. The final salary is determined by the Human Resources Office based on these factors. This range reflects base salary only and does not include benefits or other compensation.

Effective Date of Current Version:

July 2026 Endicott College is a vibrant community of lifelong learners. We offer a full spectrum of degree programs and a workplace culture rooted in belonging.

Inclusive Culture:

We thrive on a mix of backgrounds and perspectives.

Engaged Community:

Work alongside passionate staff and faculty.

Total Rewards:

Competitive benefits and a picturesque work environment. The more inclusive we are, the better our work will be. Come do your best work with us. Endicott College is an affirmative action/equal opportunity employer and is committed to the principles of equal employment and complies with all federal, state, and local laws and regulations advancing equal employment. 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