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Winston-Salem State University

Student Centers Representative

Career Insights for Student Support Administrator

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What they do

A Student Support Administrator is responsible for operations within a student support facility, ensuring all facility staff and students' needs are met.

$82,015 / year median in North Carolina

+6% projected growth

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Job Description

Position Details Classification Information Position Classification Title Temp Hourly FLSA Non-Exempt Position Class (Extract From Banner or PA) 55555 Position Overview Position Summary Join the Ramily! Winston-Salem State University ( WSSU ) is a distinguished institution that combines academic excellence, community engagement, and a commitment to fostering student success. We are proud to be North Carolina's only university to earn the distinguished designation of Opportunity College by the Carnegie Classifications of Higher Education and the American Council on Education ( ACE ). WSSU is dedicated to preparing students for leadership roles through rigorous programs in health sciences, business, education, and the humanities. Known for its supportive environment, the university fosters a close-knit community that nurtures both professional and academic excellence. Position Summary The Student Centers Representative supports the daily operations and general management of the Donald Julian Reaves Student Activities Center and the Cleon F. Thompson Center. This position assists with event setup, facility operations, customer service, and the coordination of meetings, programs, and campus activities. The representative provides leadership, guidance, and support to Federal Work-Study ( FWS ) student employees to ensure successful completion of assigned tasks and effective support of facility operations. In addition to supervising student workers, the Student Centers Representative assists with monitoring and supporting student employee success by tracking academic progress, maintaining awareness of academic performance, encouraging engagement with campus resources, and collaborating with appropriate campus partners to promote student retention and success. The position coordinates daily program operations, communicates policies and procedures, supports event and facility coordination, and assists with resolving operational needs. Responsibilities include providing administrative support, assisting with program activities, maintaining effective communication with campus partners and clients, and ensuring facilities are prepared, accessible, and responsive to campus needs. The Student Centers Representative may serve as a program contact and assist with day-to-day operational activities, problem-solving, transactional services, and procedural support. Work may involve facilities coordination, event management, administrative support, student employee development, and program services. Primary Function of Organizational Unit The Student Centers unit manages campus student center facilities, coordinates events and programs, provides operational and administrative support, and creates engaging environments that promote student involvement, leadership development, and student success. The unit oversees facility operations, event coordination, customer service, and student employee development to support the mission of the university. Position Information Position Number AUN110 Working Position Title Student Centers Representative Temporary Job Type Non Student Approved Competency Level Journey Building and Room No. Thompson Center Suite G05
Work Hours:
From [time] to [time] on [days] of [week] Days & times to equal no more than 35 hours/week Hours per week 30-35 Months per year 10 Appointment Type Temporary Part-Time Appointment Type If Time Limited. Yes Appointment Length. 43 weeks DHR Assigned Fields FTE .5 (20 hours /week, 10 months) Requirements and Preferences Position required to work during periods of adverse weather or other emergencies Yes Minimum Experience/Education Associate degree Preferred Years Experience, Skills, Training, Education Bachelor's degree preferred. 1-2 years of experience in event support, facility operations, customer service, or administrative support. Leadership experience through team coordination, student organizations, or employee supervision preferred. Strong communication, organization, customer service, and problem-solving skills. Required License or Certification Valid US Driver's License Yes Commercial Driver's License Required No Physical Required No List any other medical/drug tests required Posting Details Posting Details Posting Number
TEMP00424P
Number of Vacancies 1 Internal Posting Only No Position Type Temporary Time Limited Position Appointment Length Salary 31,801.00 Open Date 07/29/2026 Close Date 08/04/2026
Open Until Filled No Special Instructions Summary Please Note:
A criminal background check will be conducted on candidate finalist prior to the offer of employment. If no applicants apply who meet the required competency and T&E requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations. Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered. Failure to complete the application completely may result in you not being considered for the vacant position. Your application for the position will not be complete until you receive an online confirmation number at the end of the process of applying for a position. Supplemental Questions Required fields are indicated with an asterisk (•). Applicant Document Required Documents Resume References List Optional Documents