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Winston-Salem State University
Student Centers Representative
Career Insights for Student Support Administrator
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Based on North Carolina data
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What they do
A Student Support Administrator is responsible for operations within a student support facility, ensuring all facility staff and students' needs are met.
$82,015 / year median in North Carolina
+6% projected growth
Job Description
Position Details Classification Information Position Classification Title Temp Hourly FLSA Non-Exempt Position Class (Extract From Banner or PA) 55555 Position Overview Position Summary Join the Ramily! Winston-Salem State University ( WSSU ) is a distinguished institution that combines academic excellence, community engagement, and a commitment to fostering student success. We are proud to be North Carolina's only university to earn the distinguished designation of Opportunity College by the Carnegie Classifications of Higher Education and the American Council on Education ( ACE ). WSSU is dedicated to preparing students for leadership roles through rigorous programs in health sciences, business, education, and the humanities. Known for its supportive environment, the university fosters a close-knit community that nurtures both professional and academic excellence. Position Summary The Student Centers Representative supports the daily operations and general management of the Donald Julian Reaves Student Activities Center and the Cleon F. Thompson Center. This position assists with event setup, facility operations, customer service, and the coordination of meetings, programs, and campus activities. The representative provides leadership, guidance, and support to Federal Work-Study ( FWS ) student employees to ensure successful completion of assigned tasks and effective support of facility operations. In addition to supervising student workers, the Student Centers Representative assists with monitoring and supporting student employee success by tracking academic progress, maintaining awareness of academic performance, encouraging engagement with campus resources, and collaborating with appropriate campus partners to promote student retention and success. The position coordinates daily program operations, communicates policies and procedures, supports event and facility coordination, and assists with resolving operational needs. Responsibilities include providing administrative support, assisting with program activities, maintaining effective communication with campus partners and clients, and ensuring facilities are prepared, accessible, and responsive to campus needs. The Student Centers Representative may serve as a program contact and assist with day-to-day operational activities, problem-solving, transactional services, and procedural support. Work may involve facilities coordination, event management, administrative support, student employee development, and program services. Primary Function of Organizational Unit The Student Centers unit manages campus student center facilities, coordinates events and programs, provides operational and administrative support, and creates engaging environments that promote student involvement, leadership development, and student success. The unit oversees facility operations, event coordination, customer service, and student employee development to support the mission of the university. Position Information Position Number AUN110 Working Position Title Student Centers Representative Temporary Job Type Non Student Approved Competency Level Journey Building and Room No. Thompson Center Suite G05