Position:

Student Success Coach\n

Location:

Rio Grande, OH\n

Job Id:

686\n# of

Openings:

1\nThe Student Success Coach (SSC) serves as primary contact for academic advising, student support, well-being, and student support services. The position is grounded in the tenants of the Appreciative Advising framework as a means to help facilitate rapport, growth, and learning with students. The SSC will advise prospective, current, and former students. Each SSC will manage a caseload of advisees, based on the student's intended degree of study, determined by college or meta-majors. Each SSC will advise and assist students in developing an academic and life plan by utilizing a generative-based approach to help students realize and proactively reach for their dreams and goals. Each SSC advises students in academics, career, and leadership. The SSC will work in close collaboration with each student's faculty advisor, the Director of Academic Support Services, and other student support professionals to ensure a holistic support network for all students. Additionally, each SSC will engage, develop, and implement various intervention, retention, and persistence initiatives.\n

PRINCIPAL DUTIES

\nProvides advising services in-person, virtually, by phone, or by email.\nProvides accurate information related to curriculum, graduation requirements, and university policies and procedures.\nCreates a semester-by-semester graduation plan and monitors students' progress.\nProvides information and strategies to utilize available campus resources and services.\nMaintains confidentiality.\nAssists students in making responsible and informed decisions regarding academic progress.\nEncourages and guides students as they define and develop realistic goals.\nDiscusses the benefits of building a learning community, network, and support system among peers, professors, and mentors.\nMakes appropriate referrals to other University and non-university resources.\nMaintains records and documentation of advising interactions.\nPerforms miscellaneous job-related duties as assigned.\n

KNOWLEDGE, SKILLS, AND ABILITIES

\nVerbal and written communication skills and effective public speaking skills including ability to communicate with individuals as well as groups.\nAbility to work in a fast-paced environment with multiple demands and changing needs.\nAbility to work collaboratively within a team environment.\nAbility to work with students in 1:1 or group advising settings.\nAbility to learn and maintain current knowledge of complex program requirements, policies, and procedures.\nAbility to work with diverse student backgrounds.\nAbility to develop and/or deliver programs.\nKnowledge of and proficiency in a variety of current and emerging technology platforms.

MINIMUM QUALIFICATIONS

\nBachelor's degree from an accreditated institution of higher learning

PREFERRED QUALIFICATIONS

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