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University of Michigan

Undergraduate Program Advisor

Career Insights for Student Support Administrator

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What they do

A Student Support Administrator is responsible for operations within a student support facility, ensuring all facility staff and students' needs are met.

$80,096 / year median in Michigan

+6% projected growth

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Job Description

Undergraduate Program Advisor University of Michigan - 4.3 Ann Arbor, MI Job Details Full-time $50,000 - $56,000 a year 3 hours ago Qualifications Microsoft Excel Microsoft Outlook Academic institution experience Bachelor's degree Presentation preparation Experience at colleges/universities Analytics University experience Full Job Description How to Apply A cover letter is required for consideration of this position and is to be attached as the first page of your resume. Please address, in your cover letter, your specific interest in this position, and outline the skills and experience you have that directly relate to this position.
Please visit http:
//www.nursing.umich.edu/ for more information about the School of Nursing. Job Summary The University of Michigan, School of Nursing (UMSN), Office of Undergraduate Studies is seeking an Undergraduate Program Advisor. The Undergraduate Program Advisor will engage in the advising process for the Office of Undergraduate Studies. This position will support student progression and success. The position will perform extensive file review and will assist with monitoring the advising processes to meet the diverse needs of students and will also coordinate undergraduate events. Responsibilities• Undergraduate Student Advising (65%) Conducts individual student assessments and tailors UG success strategies to meet the needs of individuals as well as diverse student populations Independently manages a one to one student advising caseload, conducts advising sessions and documents outcomes in the official system Assesses and prioritizes concerns raised by the student, uses this information to inform the meeting agenda Assist students with the evaluation of degree minors or concentrations and career exploration within and related to nursing for long range academic and career plans Interpret policies/degree requirements to recommend appropriate path forward Makes appropriate and independent assessment as to when a concern is routine or requires appropriate escalation Identifies and initiates referrals to campus partners i.e. financial aid, counseling, disability services, etc. based on individualized student need Implement academic success strategies through individualized and group advising including identification of academic career and economical resources Degree/Program Coordination (10%) Independently evaluates progress toward degree completion, builds multi term plans for example, electives and/minor sequencing Determines which requirements apply based on catalog year/program rules Recommend course sequencing and workload balance on a term -term basis Determines which requirements apply based on catalog year/program rules Reviews students? academic records to ensure students are making required progress towards degree in compliance with degree requirements Assist students with licensure nationally and internationally Academic Monitoring (10%) For the assigned student caseload monitors and independently assesses all academic indicators for each student in a caseload. Monitors and addresses progress reports, early alerts, attendance, grades (when available) Initiates student contact, conducts interventions and maintains documented action plans Evaluates the unique situations and selects appropriate interventions connecting with students at early signs of difficulty through study plans, tutoring referral and discussions of course load adjustment Policy Petitions (5%) Applies established policies and standard operating procedures for petitions. Works with students on petition requests, collects documentation and submit/advocates for approvals where required for appropriate form of petition. Makes recommendations to committees/administrators including rationale grounded in policy and precedent Works with student post decision on the petition updating the plan as needed Career Activities (5%) Coordinate and engage in large and small events related to student services and progression including but not limited to Career Fairs Career Seminar Series Welcome Week Activities Commencement Resource Fair Additional Responsibilities (5%) Use advising technology to schedule appointments, review transcripts/degree audits and early warning grades and record advising notes Orient students to academic programs and university services policies and procedures, etc. Help develop and maintain wellness programs Meet as needed with the Instructional Design and Central departments to discuss various methods for student communication and advising The above statements are intended to describe the general nature and level of work to be performed and are not an exhaustive list of all associated responsibilities. Supervision is received from the Director of Undergraduate Studies. Required Qualifications• A Bachelor's degree is required. Minimum of two (2) to three (3) years of advising experience is necessary. Advising experience in higher education is required. Demonstrated proficiency at the advanced level with Microsoft Office products (Word, Excel, Outlook and PowerPoint). Candidate must have excellent communication skills, with the ability to receive and convey information clearly and concisely for various mediums. Must have very strong interpersonal, presentation (large and small groups) skills and organizational skills, and the ability to work effectively with diverse groups. Demonstrated ability to collect, manage, analyze and prepare data for presentation to a variety of audiences. Demonstrated analytical and critical thinking skills are required for this role. Demonstration of managing multiple demands and effective prioritization of workload.
Attributes:
Must be student focused with the ability to guide students. Demonstrated excellent problem solving, conflict resolution and customer service skills. Must be able to work independently as well as effectively in teams. Ability to serve diverse populations. Must reliably manage multiple responsibilities and manage time effectively. Must be able to promote the goals of the School of Nursing. Must be a self-starter. Must be creative, have excellent judgment with a professional demeanor and presentation. Extensive knowledge with BusinessObjects queries and M-Pathway's student system preferred. Knowledge of nursing or related field. Working knowledge of applicable University policies and procedures is preferred. Ability to promote the School of Nursing's Declaration of Values to E mpower each other to interrupt or disrupt disrespect; P ractice communication that is beneficial, kind, and true; I nspire and be inspired by our members' worth, significance and integrity; C ultivate respect for ourselves and others routinely, publicly, and privately ( EPIC ). Modes of Work Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes. Work Schedule 8:00 a.m. - 5:00 p.m., Monday through Friday; some occasional weekend and evening hours may be required. Union Affiliation This position is covered under the collective bargaining agreement between the U-M and the University Staff United, AFT Local 284 union (USU), which contains and settles all matters with respect to wages, benefits, hours and other terms and conditions of employment. Application Deadline Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled any time after the minimum posting period has ended. Applications are due September 4, 2026 U-M EEO Statement The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities. Job Opening
ID 282085
Working Title Undergraduate Program Advisor Job Title Academic Advisor/Couns Inter Work Location Ann Arbor Campus Ann Arbor, MI Modes of Work Hybrid Full/Part Time Full-Time Regular/Temporary Regular FLSA Status Exempt Organizational Group School Nursing Department School of Nursing Posting Begin/End Date 8/21/2026 - 9/04/2026 Salary $50,000.00 - $56,000.00 Career Interest Academic & Student Services Academic/Administrative Ungraded Administration University Staff United (USU)

Benefits

  • Health and Wellness Programs
  • Dental Insurance