A Student Support Administrator is responsible for operations within a student support facility, ensuring all facility staff and students' needs are met.
The University of Texas Rio Grande Valley - 4.3 Brownsville, TX Job Details Full-time 5 hours ago Qualifications Confidential information handling High school diploma or GED Full Job Description Number of Vacancies 1 Location Brownsville, Texas Department Ofc of Intl Student Services
FTE 1.0 FLSA
Non-Exempt Scope of Job To provide support to the International Student Services in the processing of immigration and other related documents needed to facilitate enrollment for undergraduate and graduate international students. Description of Duties Reviews materials submitted by newly admitted international students to ensure compliance with immigration documentation requirements. Serves as Designated School Official (DSO) approved by Department of Homeland Security (DHS) to issue immigration documents and grant immigration benefits to students in F-1 visa status. Assists with the administration and maintenance of new international student records in the Student Exchange Visitor Information System (SEVIS). Responsible for one-on-one appointments with newly admitted students and families as it relates to immigration processes. Prepares and reviews accuracy of official admissions and immigration documents and maintains data for newly admitted and current international students. Applies university's policies and procedures and serves as liaison with multiple university departments. Prepares materials and correspondence to be distributed to admitted students and other parties in a timely manner. Disseminates and gathers documentation for the Mexican Tuition Waiver program in accordance with applicable laws, regulations, and university policies. Provides general information regarding immigration requirements and compliance, registration, university policy, procedures, and international student programs. Responsible for assisting newly admitted students with information regarding housing, travel and other arrival procedures. Assists with International Student Orientation, International Student Services events, and various campus activities. Participates in New Student and Transfer Orientation as a resources for students and families.
Performs general administrative office duties:
answers telephones, uses of office equipment, etc. Assists in the preparation of reports and responds to official inquiries in reference to area being supported. Performs other duties as assigned. Supervision Received General supervision from assigned supervisor. Supervision Given Direct supervision of assigned support staff. Required Education High school diploma or equivalent. Preferred Education Associate's degree. Licenses/Certifications None. Required Experience Three (3) years of administrative work experience related to job duties, in records management and/or performing related duties in an admissions office setting or One (1) year of stated work experience with 60 college credit hours or an Associate's degree. Preferred Experience Experience in processing of visa documentation and/or working with international students on a college campus. Equipment Use of standard office equipment. Working Conditions Needs to be able to successfully perform all required duties. Work is performed primarily in a general office environment. Some travel and weekend work is required. UTRGV is a distributed institution, which may require presence at multiple locations throughout the Rio Grande Valley. Other Access for SEVIS database will require for the incumbent to be a citizen or legal permanent resident of the United States. Must be eligible to be registered with federal agencies to process immigration documents and benefits. Ability to set priorities and detail-oriented; work independently and cooperatively with all staff. Must be courteous and team-oriented; ability to handle a high volume of work with frequent interruptions. Ability to maintain confidentiality of sensitive data being processed is necessary. Physical Capabilities N/A Employment Category Full-Time Minimum Salary Commensurate with Experience Posted Salary Commensurate with Experience Position Available Date 09/01/2026 Grant Funded Position No If Yes, Provide Grant Expiration Date Posting Detail Information EEO Statement It is the policy of The University of Texas Rio Grande Valley to promote and ensure equal employment opportunities for all individuals without regard to race, color, national origin, sex, age, religion, disability, sexual orientation, gender identity or expression, genetic information or protected veteran status. In accordance with the requirements of Title VII of the Civil Rights Act of 1964, the Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, as amended, our University is committed to comply with all government requirements and ensures non-discrimination in its education programs and activities, including employment. We encourage women, minorities and differently abled persons to apply for employment positions of interest. Special Instructions to Applicants Dear Applicant, Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following: Date of Birth Gender Ethnicity/Race Please make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission. The University of Texas Rio Grande Valley reserves the right to discontinue accepting applications prior to the stated close date of this position, after meeting the posting requirement of three (3) calendar days. If you have any questions, please visit our Careers site at https://careers.utrgv.edu for detailed contact information. Additional Information UTRGV is a distributed location institution and working location is subject to change based on need. All UTRGV employees are required to have a criminal background check (CBC). Incomplete applications will not be considered. Substitutions to the above requirements must have prior approval from the VP of HR & Talent Development .
