Job Summary & Responsibilities Position Summary :

The Test Proctor position is responsible for providing a secure exam delivery and superior customer service in a comfortable, friendly environment.

Essential Duties and Responsibilities:

Skills/Competencies/Qualifications:

Minimum of 1 year customer service experience required. Strong communication skills are a must. Must be flexible in work hours and days. Must be comfortable in a quiet testing environment. Beginner to Intermediate experience in Microsoft Office (Word, Excel and Outlook). Basic computer skills High school diploma or equivalent. Demonstrates flexibility and teamwork.

Classification:

Nonexempt Work Hours:

Part-time, with availability to work various shifts including evening and weekend hours.

Travel:

None Working Environment :

Interior/Office Preferred Qualifications Essential Duties and Responsibilities:

Understands and complies with all testing procedures. Checks in examinees, verifies identification, and explains the exam process. Monitors examinees while testing. Maintains a secure testing environment. Communicates with internal departments to investigate and fix technical issues. Strictly adheres to company policies using careful judgment. Other duties as assigned. 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