Prior Authorization

Description We are looking for a dedicated and detail-oriented Prior Authorization Clerk to join our team in Brea, California. This long-term contract position requires someone who excels in customer service and has experience in sales-related activities such as promotional sales and making sales calls. If you are organized, proactive, and thrive in a fast-paced environment, we encourage you to apply.

Key Responsibilities:

• Handle patient admissions efficiently and with a focus on providing excellent customer service.
• Conduct outbound sales calls to promote services and engage potential clients.
• Assist in managing promotional sales campaigns to drive customer interest.
• Collaborate with team members to ensure smooth operational processes.
• Maintain accurate records and documentation related to admissions and sales activities.
• Communicate effectively with patients and staff to address inquiries and resolve issues.
• Ensure compliance with organizational policies and procedures during all processes.
• Provide superior customer service by addressing client needs promptly and professionally.
• Identify opportunities to improve workflows and enhance patient satisfaction.
• Support the team in achieving departmental goals and objectives.

Benefits:

Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement.

Requirements Qualifications:

• At least 1 year of experience in a customer service or sales-related role.
• Strong skills in promotional sales and executing sales calls effectively.
• Proven ability to deliver superior customer service in a detail-oriented setting.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong organizational abilities.
• Ability to work collaboratively within a team environment.
• Proficiency in handling documentation and maintaining accurate records.
• Familiarity with sales strategies and techniques to engage customers.

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