Registration Rep Specialist

Department Cath Lab Prep and Recovery Job Summary The Registration Rep Specialist is responsible for assisting the patient through the pre-registration process to ensure outpatient procedures are screened based on assigned payors, missing or incomplete information is obtained, and insurance eligibility is verified while assisting the patient obtain pre-certifications, referrals, and authorization for patient visits. Required Qualifications

• Require a minimum of three (3) years of experience in health care and/or customer service related industry.
• Require an Associate degree, or relevant experience in a healthcare setting can be considered in lieu of the required degree on a year for year basis.
• Require Certified Healthcare Access Associate (CHAA) certification (must be obtained within one (1) year of hire date into position). Preferred Qualifications
• Prefer demonstrated knowledge of medical terminology.
• Prefer demonstrated understanding of commercial and government insurance payors.
• Prefer demonstrated knowledge of ICD-10 coding and CPT coding.
• Prefer demonstrated knowledge of Medicare guidelines and Medical Necessity.
• Prefer demonstrated ability to establish and maintain effective working relationships.
• Prefer demonstrated ability to analyze problems and offer solutions.
• Prefer demonstrated experience using a PC and some analytical software.
• Prefer demonstrated ability to make independent decisions and handle multiple tasks simultaneously.
• Prefer ability to work in a fast pace environment of a physician office.

M-F, 8A-4

30

P Qualifications:

• Prefer demonstrated knowledge of medical terminology.
• Prefer demonstrated understanding of commercial and government insurance payors.
• Prefer demonstrated knowledge of ICD-10 coding and CPT coding.
• Prefer demonstrated knowledge of Medicare guidelines and Medical Necessity.
• Prefer demonstrated ability to establish and maintain effective working relationships.
• Prefer demonstrated ability to analyze problems and offer solutions.
• Prefer demonstrated experience using a PC and some analytical software.
• Prefer demonstrated ability to make independent decisions and handle multiple tasks simultaneously.
• Prefer ability to work in a fast pace environment of a physician office.