PRE-VISIT PLANNING AUTHORIZATION/INSURANCE SPECIALIST

Expected pay for this position is $17.55-$23.69. Actual pay will be determined by experience, skills and internal equity.

MDH Benefits package includes:

Medical, Dental, Vision 457B and employer match for FT employees Company paid STD and LTD Job Summary The pre-visit planning authorization/insurance specialist will arrange for the efficient and accurate collection of pre-registration information to secure timely and proper payment for services rendered at McDonough District Hospital. These duties as specified below is focused on securing the revenue due to MDH for services provided to patients in all outpatient departments. Job Specifications

EDUCATION AND EXPERIENCE

Must be a high school graduate. Previous medical receptionist/clerical experience or a background in general office work preferred. Typing/keyboarding experience required with a minimum of 35 wpm. A patient access specialist must successfully complete the designated orientation program for this position.

JOB KNOWLEDGE

Must have knowledge of the following: medical terminology, all technical equipment used, and knowledge of hospital and departmental policies and procedures. The patient populations must be considered when assessing job knowledge required from the employee.

ABILITIES, INTERESTS AND TEMPERAMENTS

Must be able to use tact, courtesy, and diplomacy when dealing with employees, supervisors, doctors, patients and the general public. Must have the ability to express thoughts in clear and concise terms, both verbal and written. Must have the ability to apply critical thinking skills to assess a situation and summon appropriate help when needed. Must have the ability to follow processes and techniques necessary to follow policies and procedures to ensure standards of care. Must be interested in all aspects of maintaining a general business office setting. Must have the ability to work with a variety of patients of all populations (e.g. developmentally appropriate care, cultural diversity, patients with pain, victims of abuse or neglect, and diagnosis or procedure specific such as patient with congestive heart failure or cesarean delivery).