Admission Associate Progressive PHP of Seaside Health System - 2.9 Baton Rouge, LA Job Details Full-time 1 day ago Qualifications CPR Certification CPI Certification Phone communication Bachelor's degree Computer skills

Full Job Description Position Summary:

The Admissions Associate assists with the admission of patients by coordinating inquiry calls and admissions between referral sources and clinical staff.

Shift:

Monday-Friday 8:00am-4:30pm

Qualifications:

Education:

Bachelor's Degree Years of Related Experience Minimum:

1 year of experience

Preferred:

1-3 years of experience Required Knowledge, Skills, Licensure, Training & Travel Requirements (if applicable):

Education:

Bachelor's degree in related field. Will be required to maintain CPI and CPR certifications.

Work experience:

Experience in a mental health or substance abuse treatment setting preferred.

Knowledge, Skills & Abilities:

Must have excellent telephone etiquette; excellent organizational and time management skills. Completes assignments accurately, in a timely manner, and within procedural guidelines. Organizes and prioritizes work. Must be computer literate.

Interpersonal Skills:

Must have strong communication skills (oral and written); positive people skills; team player; tact and cooperativeness; initiative; ability to handle fast-paced workload; ability to work in environment with frequent interruptions. Displays self-direction by seeking solutions to problems. Seeks out and offers new ideas for improving processes. Deals constructively with stress. Attention to detail required.

General Performance:

Displays willingness to help others. Uses appropriate customer etiquette, e.g., telephone, conversation, demeanor, etc. Takes directions well, accepts constructive criticism and responds accordingly. Respects customer's, co-worker's, and organization's confidentiality. Follow policies/procedures such as appearance, dress, safety, appropriate patient/staff interactions, etc. Works positively with both internal and external customers. Is punctual in all aspects of work. Adheres to attendance policy.

Travel Requirements:

None. Essential Job Duties Assist Admission's Supervisor with the admissions process: Answer incoming telephone inquiries. Gather necessary information from caller via fax, mail, phone, etc. Consult with professional staff regarding appropriateness of admission or suitable referral sources. Obtain/verify financial arrangements/third party payer coverage. Assist in arranging transportation from facility. Assist in communication with other departments regarding admissions. Complete all necessary paperwork involved with inquiry/admissions process. Assist Admissions Supervisor in compiling all inquiry calls to the facility and track the final disposition. Establishing and maintaining excellent referral communications. Assist with other duties as assigned/required.

Guidance Requirement:

Indicate the degree to which the position is guided by the

Supervisor/Manager:

Procedures well established. Few decisions made. Supervisor readily available as needed.

Physical Effort Requirement:

Physical Effort found in normal office environment.