An Alumni Relations Manager manages and maintains communication, interest, and financial support from graduates and alumni of a college or university. Creates and broadens alumni programs and plans events like alumni reunions or homecomings.
The Alumni Relations Officer serves as the operational and communications anchor for the Office of
Alumni Affairs. Reporting to the Director of Alumni Development, this position ensures efficient day-to-day departmental operations by
managing timelines, workflows, and administrative priorities, while cultivating alumni relationships and leading engagement initiatives
across digital and face-to-face experiences. This is a hands-on role best suited for a professional who is organized, personable, creative,
and comfortable moving between detail-heavy administrative work and in-person relationship building. Candidates may submit writing
samples or design collateral (e.g., newsletters, social media content, graphic layouts, or event materials) for consideration alongside a
resume and cover letter.
Required Qualifications:
Education - Bachelor's Degree in relevant or related
academic field from a regionally accredited college or university. LSUS values skills, experience, and expertise. Candidates who have
relevant experience in key job responsibilities are encouraged to apply - a degree is not required if the candidate possesses applicable
years of experience.
1-3 years of experience in alumni relations, development, event coordination, customer service, or a
related field.
Strong written and verbal communication; applicants should be comfortable representing the Office of Alumni
Affairs and Alumni Association in professional settings.
A working knowledge of databases or CRM systems and standard office
software.
Applicants should have the ability to manage multiple deadlines, work occasional evenings or weekends for events, and
maintain accuracy in detail-heavy tasks.
Valid driver's license and the ability to travel regularly for off-campus alumni events. (May be obtained within 6 months of employment)
Preferred Qualifications:
Experience in
communications, public relations, business, or alumni relations.
Strong public speaking skills.
Experience with
creative applications and design software (Canva, Adobe CC, Mailchimp).
Ability to work independently.
Duties:
Perform job-related duties as assigned, including but not limited to the areas described below.
Communications & Digital Presence:
Under the Director's review, draft and schedule alumni communications, newsletters, event
invitations, award notifications, and membership campaigns. Plan, create, manage and distribute digital content, social media assets, and
promotional material that positively impact alumni engagement. Use content calendars, post schedulers, and performance trackers to assess
the effectiveness of outreach. Maintain the association website and alumni engagement platform, regularly updating digital presences across
various platforms.
Database & Records:
Maintain and update alumni records across multiple databases, ensuring data
security. Oversee list hygiene and build targeted audience segments.
Event Coordination:
Attend alumni events and
coordinate logistics such as event promotion, reservations, catering, vendor communication, RSVPs, signage, day-of setup, and post-event
breakdown.
Administrative & Board Support:
Maintain shared calendars, planning documents, checklists, inventory, and
office files. Track deadlines for events, board meetings, campaigns, and vendor needs; prepare agendas, board packets, meeting materials,
and follow-up documentation. Provide scheduling and correspondence support to the Director as needed.
Partner Liaison &
Reporting:
Serve as a departmental representative by exploring engagement opportunities with campus and community partners, escalating
strategic or sensitive matters to the Director. Coordinate volunteers, assignments, reminders, and follow-up. Track membership growth, event
attendance, and engagement metrics, and assist in preparing reports. Promote and foster productive constituent relationships through written
communication and personal contact.
Core Competencies:
Communication:
Ability to adjust
communication style to suit the audience while maintaining brand integrity.
Collaboration:
Ability to work effectively in group
settings.
Service to
Customer and LSUS:
Ability to focus on providing positive experiences for stakeholders.
Data
Management:
Ability to maintain accurate records and evaluate data.
Delivering Results:
Ability to focus on achieving outcomes.
Problem-Solving:
Ability to think critically to overcome barriers to success.
Planning & Project Management:
Ability
to manage multiple priorities effectively. Physical and Environmental Demands Standard work hours are
8:00 AM - 4:30 PM, Monday through Friday, primarily in an on-campus office setting with some local travel to event venues. Occasional
evening and weekend work is required to support signature alumni events and programs. Some lifting (up to 25 lbs) may be required for event
setup and materials transport. The above statements describe the general nature and level of work only. They are not an exhaustive
list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. LSUS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race,
color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. HigherEd360 is part of the HigherEdJobs network.
