Accessibility Services Manager

ACCESSIBILITY SERVICES MANAGER

Category:

Administration/Staff

Subscribe:

New Job Alerts RSS Job Feed

Department:

Accessibility Services

Locations:

Franklin, MA

Posted:

Mar 2, 2026

Closes:

Open Until Filled

Type:

Full-Time Fiscal Year Position 

ID:

197650 ABOUT

DEAN COLLEGE

Dean College is a private, residential New England college grounded in a culture and tradition that all students deserve the opportunity to discover and exceed their greatest aspirations. A personal and transformative community since 1865, Dean tirelessly inspires our students to unimagined heights through personalized support and integrated delivery of academic, co-curricular, and experiential learning. Our graduates are lifelong learners who thrive in their careers, embrace social responsibility, and demonstrate leadership. Recognized as a Top Regional College by U.S. News & World Report for thirteen consecutive years and named a College of Distinction for nine consecutive years, Dean serves approximately 1,200 full-time students and 400 part-time students and offers more than 50 combined bachelor's and associate degree programs and specializations, as well as a robust schedule of continuing studies and certificate programs throughout the year. Dean College is perfectly situated in Franklin, Massachusetts, which is conveniently located between Boston and Providence, Rhode Island, and is accessible to Boston by commuter rail. The Dean College/Franklin rail station is only a five-minute walk from campus. Approximately 90 percent of the College's student population lives on campus and Dean provides a supportive academic environment that thrives on hands-on engagement and exceptional teaching. This community-wide commitment of always going the extra mile for students is known as The Dean Difference. Outside of the classroom, students participate in 16 athletic teams and more than 40 on-campus groups and organizations. Ninety-six percent of our bachelor's degree students are employed or enrolled in graduate school within 12 months of graduation. Alumni are hard at work in top-ranked graduate programs and are employed by organizations such as Universal Studios, Dell Technologies, Liberty Mutual, Kraft Sports + Entertainment, the Boston Ballet, and more. What is The Dean Difference? The Dean Difference isn't any one thing. It's not a program or a professor. It's not a single class or a club. It's the way our academic support networks and community overlap, interweave, and magnify each other. Our difference unites us. It's our secret formula. It's the nucleus around which we orbit. It isn't one thing, it's everything.

JOB DESCRIPTION

The Accessibility Services Manager serves as the institution's primary authority on disability access and compliance, ensuring adherence to the Americans with Disabilities Act (ADA), Section 504, and Section 508. This position reviews and evaluates confidential documentation to determine eligibility and develops, implements, and oversees individualized reasonable accommodations that ensure equitable access to academic programs, housing, and campus life. In collaboration with campus partners, the Accessibility Services Manager coordinates the implementation of approved accommodations, oversees the Academic Testing Center, and provides guidance to students on assistive technology and related accessibility resources. The role maintains secure and confidential student records, partners with specialized academic support programs, and advances institutional practices that promote accessibility, inclusion, and equal opportunity across the campus community.

Salary range:

$70,000-$74,000 per year, commensurate with experience. The College also offers a comprehensive benefits package, including health insurance, retirement contributions, and generous paid time off.

Position responsibilities include:

Ensure institutional compliance with the Americans with Disabilities Act (ADA), Section 504, and Section 508, serving as the campus authority on accessibility-related regulations and requirements. Review, interpret, and evaluate confidential documentation, including neuropsychological and psycho-social assessments, Individualized Education Programs (IEPs), and 504 Plans. Determine eligibility and develop, implement, and maintain individualized reasonable accommodation plans, including classroom, academic, housing, and mobility accommodations. Coordinate and implement approved accommodations in collaboration with faculty, the Registrar, Residence Life, and other campus partners, including classroom relocations as needed. Oversee and supervise Academic Testing Center staff while ensuring the effective delivery of testing accommodations in partnership with faculty. Maintain a secure electronic record-keeping system for students with disabilities, ensuring confidentiality of student files and accurate reporting of aggregate data. Provide guidance and instruction to students on the use of assistive technology and related accessibility tools. Partner with the Arch Learning Community (a support program for students with diagnosed learning disabilities) and Admissions to review documentation and participate in applicant interviews. Collaborate with campus stakeholders to advance accessibility, inclusion, and equitable practices across the institution. Supervise to the Accessibility Services Administrative Assistant. Other duties as assigned or required.

REQUIREMENTS

Master's degree in Rehabilitation Counseling, Learning Disabilities, Psychology, Special Education, Higher Education Administration, or a related field. Minimum of three years of experience implementing legally mandated accommodation in a higher education setting. Strong knowledge of the Americans with Disabilities Act (ADA), Section 504, and related regulations, with the ability to translate legal requirements into effective policy and practice. Demonstrated experience supporting students with disabilities in higher education. Proficiency with assistive technologies and accessibility tools (e.g., JAWS, ZoomText, Dragon, text-to-speech software, document conversion tools, and accessibility solutions for online learning). Experience using accommodation management systems (e.g., Accommodate) to document, track, and deliver services. Excellent communication and interpersonal skills, with the ability to build collaborative relationships with students, faculty, staff, and families.

ADDITIONAL INFORMATION

Dean College is an equal-opportunity, Title IX institution and pledges to recruit, select and promote diversity by providing equality of opportunity in higher education for all persons, including faculty and staff with respect to hiring, continuation, promotion, and applicants for admission, enrolled students and graduates without discrimination or segregation. The College is interested in candidates who have the communication skills and cross-cultural abilities to maximize their effectiveness with diverse groups of colleagues, students, faculty, and community members. All employment decisions are made on a non-discriminatory basis. Dean College does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability, protected veteran status, genetic information, or other protected classes under the law. This nondiscrimination policy covers admissions, employment, and access to and treatment in College programs, services, and activities. A pre-employment background screen is required for all employees.